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Optimism and Coping as Moderators of the Relationship between Chronic Stress and Burnout

Bibliographic Data

ID13654335
AuthorsLaura Riolli (California State University, Sacramento, corresponding author), Victor Savicki (Western Oregon University)
Year2003
Volume92
Issue3_suppl
Pages1215-1226
Publication date2003-06-01
Open AccessYes
TypeARTICLE
VenuePsychological Reports (JOURNAL)
Journal identifiersISSN: 0033-2941 • E-ISSN: 1558-691X
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.2466/pr0.2003.92.3c.1215
PMID12931941
OpenAlexW2009947709
LanguageEN
Citations received9
References cited26

Using a model based on Lazarus (1999) and previous research, specific relationships were predicted between the antecedent conditions of chronic stress, personal moderation factors of optimism/pessimism, and coping on the one hand, and the affective outcome of burnout on the other. Participants were 82 information service workers whose jobs required them to evaluate and remediate computer programming problems in anticipation of the Y2K deadline. Multiple regression analysis indicated that Optimism, Pessimism, Control Coping, and Escape Coping all moderated chronic stress for Emotional Exhaustion and Depersonalization, but not for Personal Accomplishment. Lower Optimism, higher Pessimism, lower Control Coping, and higher Escape Coping all related to increased workers' Depersonalization under conditions of higher chronic stress due to the approaching Y2K deadline. Lower Optimism and higher Pessimism were also related to higher Emotional Exhaustion under conditions of higher chronic stress due to the Y2K deadline. Beyond moderation effects, all moderator variables showed main effects with Emotional Exhaustion, Depersonalization, and Personal Accomplishment in the predicted directions. Suggestions are given for incorporating results into stress relief efforts in organizations

Burnout · Coping (psychology · Depersonalization · Developmental psychology · Emotional exhaustion · Moderation · Optimism · Pessimism · Clinical Psychology · Grit, Self-Efficacy, and Motivation · Optimism, Hope, and Well-being · Psychological Well-being and Life Satisfaction · Psychology · Social Psychology

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Citations per year0.38
Citation span2002 - 2022 (21)
Highly citedNo

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