A Short Measure of Perceived Empathy
Bibliographic Data
| ID | 13670254 |
|---|---|
| Authors | Richard E Plank (Western Michigan University, corresponding author), Ann P Minton (University of South Carolina), David A Reid (0000-0003-1363-3942, Department of Marketing, The University of Toledo) |
| Year | 1996 |
| Volume | 79 |
| Issue | 3_suppl |
| Pages | 1219-1226 |
| Publication date | 1996-12-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Psychological Reports (JOURNAL) |
| Journal identifiers | ISSN: 0033-2941 • E-ISSN: 1558-691X |
| Publisher | SAGE Publishing (PUBLISHER • US) |
| DOI | 10.2466/pr0.1996.79.3f.1219 |
| PMID | 9009768 |
| OpenAlex | W2067404519 |
| Language | EN |
| Citations received | 7 |
| References cited | 21 |
This paper concerns the development of a short measure of perceived empathy. Developed in the context of research on sales performance, the scale provided indicators for perceived empathy as both a cognitive as well as an affective construct. While not being able to differentiate cleanly between affective and cognitive empathy, the resulting single-factor scale demonstrates good internal consistency and validity, being predictive of successful versus unsuccessful sales encounters
Cognition · Cognitive psychology · Consistency (knowledge bases · Construct (python library · Construct validity · Context (archaeology · Developmental psychology · Empathy · Internal consistency · Measure (data warehouse · Predictive validity · Psychometrics · Scale (ratio · Applied Psychology · Emotional Intelligence and Performance · Ethics in Business and Education · Management and Marketing Education · Psychology · Social Psychology
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| Unique citing works | 7 |
|---|---|
| Citations per year | 0,3 |
| Citation span | 2003 - 2021 (19) |
| Citation velocity | historical |
| Highly cited | No |
| Citation types | Neutral: 7 |