Occupational Stress Among Secretarial Personnel
Bibliographic Data
| ID | 13675016 |
|---|---|
| Authors | Tuntufye S Mwamwenda (corresponding author) |
| Year | 1997 |
| Volume | 81 |
| Issue | 6 |
| Pages | 418-418 |
| Publication date | 1997-01-01 |
| Open Access | No |
| Type | ARTICLE |
| Venue | Psychological Reports (JOURNAL) |
| Journal identifiers | ISSN: 0033-2941 • E-ISSN: 1558-691X |
| Publisher | SAGE Publishing (PUBLISHER • US) |
| DOI | 10.2466/pr0.81.6.418-418 |
| OpenAlex | W2732262542 |
| Language | EN |
| References cited | 5 |
Occupational stress may be defined as the way a given person reacts to a work situation perceived as threatening and beyond competence to handle (1 , 2). Such stress may contribute to an aversive and unfriendly work environment so employees spend considerable time coping with stress (5 , 6, 7 ) . Labour relations may be poor, productivity low, absenteeism high, commiunent to work less, confidence less, and feeling of exhaustion greater (3, 4, 7 ) . Other factors may be working long hours, having to work at a fast rate, too little or too much work, hostile relations with coworkers, and lack of job security ( 7 ) . Such studies have been done among teachers, nurses, managers, drivers, and police personnel but few among secretarial personnel, so the purpose was to examine secretarial staff. Participants were 22 secretarial staff whose ages ranged from 30.4 to 49.9 years, with mean age of 36 yr. (SD=4.8 yr.). All were women: 14 were single, 6 were married, and 2 were divorced. Their work experience ranged from 6 months to 18 years (M=8.3 yr., SD=4.8 yr.). Each was individually administered 20 questions for which a no or yes response was expected for presence and for absence of stress. One score was credited each response to each instruction. The mean and SD for stress-free responses were 9.9 and 3.9, respectively, whereas for stress the mean was 9.0 and the SD 3.8. The mean difference between the rwo sets of scores was statistically nonsigni£icant, so this small group of clerical workers Found their occupation unstressful
Occupational stress · Stress (linguistics · Applied Psychology · Clinical Psychology · Occupational Health and Safety Research · Psychology · Stress and Burnout Research · Workplace Health and Well-being
| Highly cited | No |
|---|