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New Medicaid Enrollees See Health and Social Benefits in Pennsylvania’s Expansion

Bibliographic Data

ID13775602
AuthorsJeffrey K Hom (0009-0006-1613-4400, Crescenz VA Medical Center, Philadelphia, PA, USA), Jeffrey Hom (0000-0002-2252-9082, University of Pennsylvania, corresponding author), Charlene A Wong (0000-0003-0246-9040, University of Pennsylvania), Charlene Wong (University of Pennsylvania, Philadelphia, USA), Christian Stillson (University of Pennsylvania, Philadelphia, USA), Jessica Zha (University of Colorado Denver), Carolyn C Cannuscio (0000-0001-9082-6313, University of Pennsylvania, Philadelphia, USA), Rachel Cahill (0000-0002-7791-4578, Benefits Data Trust, Philadelphia, PA, USA), David Grande (0000-0002-6717-6735, University of Pennsylvania, Philadelphia, USA)
Year2016
Volume53
Publication date2016-01-01
Open AccessYes
TypeARTICLE
VenueINQUIRY The Journal of Health Care Organization Provision and Financing (JOURNAL)
Journal identifiersISSN: 0046-9580 • E-ISSN: 1945-7243
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/0046958016671807
PMID27789732
OpenAlexW2541807469
LanguageEN
Citations received1
References cited26

Understanding how new Medicaid enrollees are approaching their own health and health care in the shifting health care landscape of the Affordable Care Act has implications for future outreach and enrollment efforts, as well as service planning for this population. The objective of this study was to explore the health care experiences and expectations of new Medicaid expansion beneficiaries in the immediate post-enrollment period. We conducted semistructured, qualitative interviews with a random sample of 40 adults in Philadelphia who had completed an application for Medicaid through a comprehensive benefits organization after January 1, 2015, when the Medicaid expansion in Pennsylvania took effect. We conducted an inductive, applied thematic analysis of interview transcripts. The new Medicaid beneficiaries described especially high levels of pent-up demand for care. Dental care was a far more pressing and motivating concern than medical care. Preventive services were also frequently mentioned. Participants anticipated that insurance would reduce both stress and financial strain and improve their experience in the health care system by raising their social standing. Participants highly valued the support of telephone application counselors in the Medicaid enrollment process to overcome bureaucratic obstacles they had encountered in the past. Dental care and preventive services appear to be high priorities for new Medicaid enrollees. Telephone outreach and enrollment support services can be an effective way to overcome past experiences with administrative barriers

Business · Environmental health · Family medicine · Health care · Medicaid · Outreach · Political science · Population · Qualitative research · Sociology · Thematic analysis · Healthcare Policy and Management · Medicine · Nursing · Patient Satisfaction in Healthcare · Primary Care and Health Outcomes · Gerontology

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    Jeffrey K Hom, Jeffrey Hom et al.•American Journal of Public Health•2017

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    Greg Guest, Kathleen Macqueen et al.•Applied Thematic Analysis•2012

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    John Z Ayanian•JAMA•2000

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    Katherine Baicker, Sarah Taubman et al.•New England Journal of Medicine•2013

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    Leslie R M Hausmann, Kwonho Jeong et al.•Medical Care•2008

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    Mita Giacomini, Mita K Giacomini et al.•JAMA•2000

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    Amy Finkelstein, Sarah Taubman et al.•The Quarterly Journal of Economics•2012

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    Benjamin D Sommers, Munira Z Gunja et al.•JAMA•2015

  • We’ll Get to You When We Get to You”

    Gabriel S Tajeu, Andrea Cherrington et al.•American Journal of Public Health•2015

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    Jenny Stuber, Jennifer Stuber et al.•American Journal of Public Health•2005

  • Revisiting the Behavioral Model and Access to Medical Care

    Ronald Andersen, Ronald M Andersen•Journal of Health and Social…•1995

Citations per year0.11
Citation span2017 - 2017 (1)
Highly citedNo

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