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Failure to Meet Nurse Staffing Standards

A Litigation Case Study of a Large US Nursing Home Chain

Bibliographic Data

ID13775966
AuthorsCharlene Harrington (0000-0001-5716-4362, University of California, San Francisco, corresponding author), Toby S Edelman (Center For Medicare Advocacy)
Year2018
Volume55
Pages46958018788686-46958018788686
Publication date2018-01-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueINQUIRY The Journal of Health Care Organization Provision and Financing (JOURNAL)
Journal identifiersISSN: 0046-9580 • E-ISSN: 1945-7243
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/0046958018788686
PMID30027788
OpenAlexW2884351311
LanguageEN
Citations received1
References cited23

Large for-profit nursing home chains in the United States have generally reported low nurse staffing levels. This historical case study examined a class action litigation case regarding staffing levels, resident rights, and quality outcomes in 12 Arkansas nursing homes owned by a large for-profit chain. The questions were as follows: (1) How did the residents' care needs compare with actual nurse staffing levels? (2) How did the staffing levels compare with federal and state nurse staffing requirements and professional staffing standards? (3) Did the facilities comply with state and federal residents' rights and quality of care requirements? The findings showed staffing levels marginally above state minimum standards, staffing shortages that violated state standards, staffing levels not adjusted for resident acuity, and shortages that resulted in omitted care. Staffing levels were lower than needed according to nursing directors, lower than average facilities in the state, and lower than professional standards. The findings showed many resident grievances regarding basic care and residents' rights, clinical measures of poor quality, and state deficiencies. A large settlement was agreed on to compensate the residents. The case shows that chain's management, as well as the regulatory system, failed to ensure adequate staffing levels that took into account regulatory requirements and professional standards and resulted in violations of residents' rights, health, safety, and well-being

Business · Staffing · Elder Abuse and Neglect · Geriatric Care and Nursing Homes · Medicine · Nursing · Palliative Care and End-of-Life Issues

  • Communication Disparities between Nursing Home Team Members

    Open Access•Timothy W Farrell, Jorie M Butler et al.•International Journal of…•2022

  • Case Study Research

    Harris Chaiklin•The Journal of Nervous and Mental…•1991

  • What Happens to a Nursing Home Chain When Private Equity Takes Over? A Longitudinal Case Study

    Open Access•Aline Bos, Charlene Harrington•INQUIRY The Journal of Health…•2017

  • Caregiver Staffing in Nursing Homes and Their Influence on Quality of Care

    Nicholas G Castle, Ruth A Anderson•Medical Care•2011

  • Quality of Care in Nursing Homes

    Ciaran O???Neill, Ciaran O’ Neill et al.•Medical Care•2003

Unique citing works1
Citations per year0.25
Citation span2022 - 2022 (1)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 1

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