Capam Symposium on Networked Government
Citizen satisfaction survey: a national review of the delivery of social services in the new South Africa
Bibliographic Data
| ID | 14200436 |
|---|---|
| Authors | Zwelakhe Tshandu (Monitoring and Evaluation, Office of the Public Service Commission, Republic of South Africa, corresponding author) |
| Year | 2005 |
| Volume | 71 |
| Issue | 3 |
| Pages | 493-519 |
| Publication date | 2005-09-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | International Review of Administrative Sciences (JOURNAL) |
| Journal identifiers | ISSN: 0020-8523 • E-ISSN: 1461-7226 |
| Publisher | SAGE Publications (PUBLISHER • US) |
| DOI | 10.1177/0020852305056831 |
| OpenAlex | W2003074957 |
| Language | EN |
| Citations received | 1 |
| References cited | 2 |
Business · Economic growth · Economics · Government (linguistics) · Political science · Public relations · Customer Service Quality and Loyalty · Healthcare innovation and challenges · Patient Satisfaction in Healthcare · Public Administration
| Citations per year | 1 |
|---|---|
| Highly cited | No |