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Managing Appeals

The Control of Housing Benefit Internal Reviews by Local Authority Officers

Bibliographic Data

ID14564758
AuthorsTony Eardley, Roy Sainsbury
Year1993
Volume22
Issue4
Pages461-485
Publication date1993-10-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueJournal of Social Policy (JOURNAL)
Journal identifiersISSN: 0047-2794 • E-ISSN: 1469-7823
PublisherCambridge University Press (CUP) (PUBLISHER)
DOI10.1017/s0047279400021000
OpenAlexW2129725592
LanguageEN
Citations received1
References cited18

Studies of appeals in social security have tended to focus on the structure and performance of tribunals and other appeal bodies. Housing benefit differs from most other social security benefits in having a mandatory ‘internal review’ by officers before a disputed decision can be heard by the review board. The article draws on an evaluation of the housing benefit review system and shows how its two-tier structure has allowed wide variations in practice to develop among local authorities, such that officers can effectively control or manage claimants' access to the formal appeal hearing. We conclude that the existing structure obscures rather than enhances claimants' appeal rights in this area and discuss the possibilities for change

Appeal · Business · Control (management) · Economics · Management · Political science · Public relations · Social security · Homelessness and Social Issues · Housing, Finance, and Neoliberalism · Law · Legal principles and applications

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Unique citing works1
Citations per year1
Citation span2025 - 2025 (1)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 1

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