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Distributional properties of the statistic of online student evaluations the mean does not mean what you think it means

Bibliographic Data

ID14690441
AuthorsBrady O Smith (0000-0003-1286-0852, University of Nebraska at Omaha, Omaha, NE, USA, corresponding author), Dustin R White (0000-0002-2566-5338, University of Nebraska at Omaha, Omaha, NE, USA), Jamie Wagner (0000-0003-0527-8282, University of Nebraska at Omaha, Omaha, NE, USA), Patricia Kuzyk (Washington State University, Pullman, WA, USA), Alex Prera (Washington State University, Pullman, WA, USA)
Year2023
Volume48
Issue11
Pages1678-1695
Publication date2023-11-02
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueStudies in Higher Education (JOURNAL)
Journal identifiersISSN: 0307-5079 • E-ISSN: 1470-174X
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/03075079.2023.2211079
OpenAlexW4376108812
LanguageEN
References cited23

Student Evaluations of Teaching (SETs) are an integral part of evaluating course outcomes. They are routinely used to evaluate teaching quality for the purposes of reappointment, promotion, and tenure (RPT), annual review, and the rehiring of adjunct faculty and lecturers. These evaluations are often based almost entirely on the mean or proportion of the ordinal overall score with no regard to statistical noise. This study examines the distribution of the statistic (mean or proportion) when SETs are administered online and in-person. Using non-parametric procedures, we show that the size of the 95% confidence interval of the statistic is a function of response rates. Prior to COVID-19, online administration of SETs resulted in significantly more uncertainty than in-person administration because the in-person response rates were higher. Due to a decrease in in-person response rates in the post-COVID vaccine period, both methods result in significant levels of uncertainty of the true statistic value. In classes of fewer than 30 students, the 95% confidence interval of the statistic is wide enough for instructors to be considered for a teaching award in one semester or below average in another semester, while holding teaching quality constant

Confidence interval · Econometrics · Economics · Higher education · Mathematics education · Statistic · Statistics · Evaluation of Teaching Practices · Innovations in Educational Methods · Mathematics · Online and Blended Learning · Psychology

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