Assessing Crisis Communication Teamwork Performance during a Terrorist Attack
A Pragma-Dialectic Analysis
Datos Bibliográficos
| ID | 14784077 |
|---|---|
| Autores | Serge Banyongen (0009-0006-2999-9227, University of Ottawa, autor de correspondencia) |
| Año | 2020 |
| Volumen | 45 |
| Número | 3 |
| Páginas | 437-462 |
| Fecha de publicación | 2020-09-23 |
| Peer Reviewed | Sí |
| Open Access | Sí |
| Tipo | ARTICLE |
| Revista | Canadian Journal of Communication (JOURNAL) |
| Identificadores de la revista | ISSN: 0705-3657 • E-ISSN: 1499-6642 |
| Editorial | University of Toronto Press Inc. (UTPress) (PUBLISHER) |
| DOI | 10.22230/cjc.2020v45n3a3573 |
| OpenAlex | W3088270644 |
| Idioma | EN |
| Citas recibidas | 1 |
| Referencias citadas | 84 |
Background On October 22, 2014, Michael Zehaf-Bibeau shot and killed a soldier standing guard at the Canadian National War Memorial. Analysis Using a pragma-dialectical approach, this article analyzes the three chronological sequences of communication related to the attack: the pre-crisis period, the crisis itself, and the post-crisis management. Conclusions and implications This article asserts that before the crisis, the constitution and the functioning of the crisis management team impacted its ability to communicate effectively. Insufficient communication prompted the crisis to remain in the spotlight numerous years after its conclusion
Constitution · Crisis communication · Crisis management · Dialectic · Epistemology · Guard (computer science · Political science · Public relations · Teamwork · Terrorism · Computer Science · Disaster Management and Resilience · Law · Public Relations and Crisis Communication · Rhetoric and Communication Studies
Analyzing Media Messages
Argumentation Schemes
Attribution Theory as a guide for post-crisis communication research
Crises and Crisis Management
Communication and Attributions in a Crisis
The Protective Powers of Crisis Response Strategies
Framing European politics
The social amplification of risk
Responding to Community Outrage
Effective Risk Communication
Terrorism and Communication
Network Governance in Response to Acts of Terrorism
Managing Transboundary Crises
The Politics of Crisis Management
Toward a Theory of Political Strategy in Policy Analysis
A Terrorist Group’s Strategic Communication—The Case of the Red Army Faction
Corporate Crisis Communication
Determining the Role of the Internet in Violent Extremism and Terrorism
Combating Terrorism in the New Media Environment
Social media and counterterrorism strategy
Information sharing and decision‐making in multidisciplinary crisis management teams
Making a Case for Restorative Rhetoric
Interagency Communication Networks During Emergencies
State failure’ in theory and practice
Begging the question as a pragmatic fallacy
The Bureau‐politics of Crisis Management
The Content of Effective Teamwork Mental Models in Self-Managing Teams
Above and below the line
Communicating about the risks of terrorism (or anything else)
La rigueur scientifique du dispositif méthodologique d’une étude de cas multiple
The Content Analysis of Media Frames
Converging Journalism
Organizing Attention
The lessons of failure
| Obras citantes distintas | 1 |
|---|---|
| Citas por año | 0,33 |
| Intervalo de citas | 2023 - 2023 (1) |
| Velocidad de citación | historical |
| Altamente citado | No |
| Tipos de cita | Neutras: 1 |