The Role of Municipalities in Communicating for Community Resilience during the Covid-19 Pandemic
A Study of Niagara Region’s Crisis Communication
Bibliographic Data
| ID | 14784687 |
|---|---|
| Authors | Duncan Koerber (Brock University, St. Catharines, Ontario, Canada, corresponding author), Tim Ribaric (0000-0001-9229-8569, Brock University Library, St. Catharines, Ontario, Canada), Fletcher Johnson (Brock University Library, St. Catharines, Ontario, Canada), Cal Murgu (0000-0002-1784-8767, Western University, London, Ontario, Canada), David Sharron (Brock University Library, St. Catharines, Ontario, Canada) |
| Year | 2024 |
| Volume | 49 |
| Issue | 1 |
| Pages | 64-99 |
| Publication date | 2024-03-01 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Canadian Journal of Communication (JOURNAL) |
| Journal identifiers | ISSN: 0705-3657 • E-ISSN: 1499-6642 |
| Publisher | University of Toronto Press Inc. (UTPress) (PUBLISHER) |
| DOI | 10.3138/cjc-2023-0003 |
| OpenAlex | W4392977221 |
| Language | EN |
| References cited | 23 |
Background: Municipal governments have played an important but underappreciated role in crisis communication for community resilience during the COVID-19 pandemic. Analysis: This study analyzes the Niagara Region municipal webpage communication from web archives over the first two years of the pandemic, employing computational research methods and close reading to understand the strengths and deficiencies of municipal COVID-19 communication. Conclusion and implications: This study finds that the communication of the upper-tier municipality Niagara Region addressed the needs of citizens; however, the communication of the lower-tier municipalities varied and showed deficiencies
2019-20 coronavirus outbreak · Business · Community resilience · Coronavirus disease 2019 (COVID-19 · Crisis communication · Geography · Pandemic · Political science · Public relations · Resilience (materials science · Severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2 · Sociology · Disaster Management and Resilience · Engineering · Medicine · Public Relations and Crisis Communication · Risk Perception and Management · Virology
The impact of fake news on social media and its influence on health during the Covid-19 pandemic
British government communication during the 2020 Covid-19 pandemic
Whose Tweets on Covid-19 Gain the Most Attention
Social Sharing of Emotion During the Covid-19 Pandemic
Governing the Pandemic
Emotions in leader’s crisis communication
Crisis communication and crisis management during Covid-19
Developing a Covid-19 Crisis Management Strategy Using News Media and Social Media in Big Data Analytics
Small data in the era of big data
Everybody Needs to Do Their Part, So We Can Get This Under Control.” Reactions to the Norwegian Government Meta‐Narratives on Covid‐19 Measures
| Citation velocity | historical |
|---|---|
| Highly cited | No |