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Satisfaction of inpatients with health care facilities and medical services in Slovak Republic

Bibliographic Data

ID15068072
AuthorsBeata Gavurova (0000-0002-0606-879X, Technical University of Košice, corresponding author), Matúš Kubák (0000-0003-1438-479X, Technical University of Košice)
Year2022
Volume35
Issue1
Pages7109-7127
Publication date2022-12-31
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueEconomic Research-Ekonomska Istraživanja (JOURNAL)
Journal identifiersISSN: 1331-677X • E-ISSN: 1848-9664
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/1331677x.2022.2059691
OpenAlexW4225842624
LanguageEN
Citations received2
References cited36

Evaluation of the healthcare facilities and inpatients satisfaction with healthcare services is a decisive point in the healthcare enhancement process. The aim of the study is to map the overall inpatients satisfaction with provided healthcare by healthcare facilities and its determinants in Slovak republic by using data from ranking of healthcare facilities published by Institute for Economic and Social Reforms (INEKO, 2021). Visual descriptive analysis reveals that there exist relatively large regional differences among inpatients satisfaction. Data indicates that there is no significant relationship between inpatient satisfaction and the number of inpatients per doctor; that there exists a negative nexus between complexity of provided healthcare and the overall inpatient satisfaction; and that positive relationship between the complexity and severity of treated diagnosis and the overall inpatient satisfaction can be observed. Regression analysis results indicate that inpatient satisfaction is positively linked to quality of the provided healthcare, overall rating of the hospital and to university hospitals; and negatively affected by operated inpatients to number of nurses ratio, reoperation, total rehospitalization within 30 days and to number of hospitalized inpatients

Business · Health care · JavaScript · Linguistics · Political science · Slovak · World Wide Web · Zoom · Computer Science · Engineering · Global Health Care Issues · Healthcare Policy and Management · Patient Satisfaction in Healthcare

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Unique citing works2
Citations per year0,5
Citation span2022 - 2026 (5)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 2

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