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Do Pedagogical Agents Enhance Software Training

Bibliographic Data

ID15215823
AuthorsHans van der Meij (0000-0001-7615-8216, University of Twente, corresponding author)
Year2013
Volume28
Issue6
Pages518-547
Publication date2013-03-29
Open AccessNo
TypeARTICLE
VenueHuman-Computer Interaction (JOURNAL)
Journal identifiersISSN: 0737-0024 • E-ISSN: 1532-7051
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/07370024.2013.789348
OpenAlexW2126450504
LanguageEN
Citations received1
References cited71

This study investigates whether a tutorial for software training can be enhanced by adding a pedagogical agent, and whether the type of agent matters (i.e., cognitive, motivational, or mixed). The cognitive agent was designed to stimulate students to process their experiences actively. The motivational agent was designed to increase perceived task relevance and self-efficacy beliefs. A mixed agent combined these features. Process and product data were recorded during and after software training of students from the upper grades of vocational education (M age = 16.2 years). Comparison of scores on performance measures during training revealed a significant advantage of working with the motivational and mixed agents for two important motivational mediators for learning (i.e., strategy systematicity and mood). All students were highly successful during training, improving from an average 30% task completion score on the pretest to a 77% posttest score. On a retention measure 3 weeks later, task completion was still at 66%. Working with the motivational and control agents yielded significantly higher retention scores, whereas working with the motivational and mixed agents led to significantly higher scores on task relevance and self-efficacy beliefs after training. The discussion reflects on the possibilities for improving the internal and external properties of the agents

Cognition · Mood · Pedagogy · Process (computing · Relevance (law · Task (project management · Vocational education · Applied Psychology · Computer Science · Engineering · Innovative Teaching and Learning Methods · Intelligent Tutoring Systems and Adaptive Learning · Online Learning and Analytics · Psychology · Social Psychology

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Citations per year0.25
Citation span2022 - 2022 (1)
Highly citedNo

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