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Reframing search and recommendation as opportunities for communication for people with intellectual disability

Bibliographic Data

ID15216218
AuthorsLaurianne Sitbon (0000-0003-2359-2515, Queensland University of Technology, corresponding author), Margot Brereton (0000-0002-0982-3404, Queensland University of Technology), Filip Birčanin (0009-0004-7379-4515, Queensland University of Technology)
Year2023
Volume39
Issue3-4
Pages206-224
Publication date2023-08-28
Open AccessNo
TypeARTICLE
VenueHuman-Computer Interaction (JOURNAL)
Journal identifiersISSN: 0737-0024 • E-ISSN: 1532-7051
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/07370024.2023.2247394
OpenAlexW4386211861
LanguageEN
Citations received2
References cited43

AI-driven commercial innovations and the digital disruptions they create, tend to accelerate faster than assistive technologies, and are rarely designed with inclusion and diversity in mind. We explore the joint value of research through design and co-design to give a voice to users with intellectual disability to set new directions for inclusive innovation. To do this, we present an account of, and a reflection on, the reframing that took place throughout a research program that has evolved over the last 8 years, presented through the lens of 3 case studies. These illustrate turning points in the frames of the research and its journey through the disciplinary traditions of Information Retrieval and Human Computer Interaction (HCI). The contributions of this paper are threefold. First, we contribute knowledge on the value of research through design to identify new frames for inclusive intelligent systems. Second, we extend inclusive co-design approaches to employing working prototypes that can support participant’s voice about the design of the algorithms that underpin intelligent systems. We highlight how these working prototypes nurture the importance of participation and observation. Third, we contribute new frames for inclusive information retrieval, with new perspectives on intent, particularly in the context of image search

Cognitive reframing · Context (archaeology · Design knowledge · Discipline · Diversity (politics · Engineering ethics · Inclusion (mineral · Knowledge management · Nature versus nurture · Set (abstract data type · Social science · Sociology · Universal design · Value (mathematics · World Wide Web · Computer Science · Engineering · Innovative Human-Technology Interaction · Psychology · Social Psychology · Technology Use by Older Adults

  • Introduction to this special issue on intelligent systems for people with diverse cognitive abilities

    Noemi Mauro, Federica Cena et al.•Human-Computer Interaction•2023

  • The seven principles of universal design of research

    Gerd Berget, Birgit Kvikne•Equal Opportunities International•2025

  • Routledge International Handbook of Participatory Design

    Jesper Simonsen, Toni Robertson•Routledge international handbook…•2012

  • Diagnostic and Statistical Manual of Mental Disorders

    American Psychiatric Association American Psychiatric Association, American…•Diagnostic and Statistical Manual…•2022

  • Research through design as a method for interaction design research in HCI

    Open Access•Jeffrey Zimmerman, John Zimmerman et al.•Proceedings of the SIGCHI…•2007

  • The art of case study research

    Robert E Stake•The art of case study research•1995

  • Disability, Human Rights, and Information Technology

    Jonathan Lazar, Michael Ashley Stein•Disability, Human Rights, and…•2017

Citations per year0.67
Citation span2023 - 2025 (3)
Highly citedNo

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