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Understanding and overcoming resistance to ethnographic design research

Bibliographic Data

ID15324821
AuthorsDavid Gilmore (0000-0003-1090-3804, Human Factors Design and Research, corresponding author)
Year2002
Volume9
Issue3
Pages29-35
Publication date2002-05-01
Open AccessYes
TypeARTICLE
Venueinteractions (JOURNAL)
Journal identifiersISSN: 1072-5520 • E-ISSN: 1558-3449
PublisherAssociation for Computing Machinery (PUBLISHER • US)
DOI10.1145/506671.506686
OpenAlexW1998602305
LanguageEN
Citations received3

Have you ever had to convince someone about why an ethnographic approach is the right one to get information about users to drive design on a particular project? If so, you'll find the following article, by David Gilmore of IDEO, to be particularly helpful. David brings a lot of experience to this question: He has been involved in user-centered design for over 21 years, doing ethnographic design research at IDEO since 1997 and previously at Nottingham University and Apple Research Labs among others. One other note: You will notice that there is a new co-editor for the Business column, David Siegel. David has been working closely with me to edit this column for some time, so although this is the first article with him in an "official" role, it is not the first time he has made his mark on the magazine. Please join me in welcoming him. --- Susan Dray

Column (typography · Ethnography · Join (topology · Management · Media studies · Notice · Political science · Resistance (ecology · Sociology · Telecommunications · Anthropology · Computer Science · Crafts, Textile, and Design · Digital Communication and Language · Innovative Human-Technology Interaction · Law

  • The Qame of Trans-disciplinary Ethnography

    Open Access•Elizabeth Tunstall•Ethnographic Praxis in Industry…•2008

  • From Ethnographic Insight to User-centered Design Tools

    Open Access•Robin Beers, Pamela Whitney et al.•Ethnographic Praxis in Industry…•2006

  • Persuasive Encounters

    Open Access•Brigitte Jordan, Brinda Dalal•CAM•2006

Citations per year0.15
Citation span2006 - 2008 (3)
Highly citedNo

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