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An Empirical Study on the Use of Digital Technologies to Achieve Cost-Effectiveness in Healthcare Management

Bibliographic Data

ID15330002
AuthorsMaryati Sutarno (Maryati Sutarno, Sekolah Tinggi Ilmu Kesehatan Abdi Nusantara, Jakarta, Indonesia. Khairul Anam, Universitas Islam Kalimantan, MAB, Banjarmasin, South Kalimantan, Indonesia; [email protected], corresponding author), Khairul Anam (0000-0002-5803-3804)
Year2022
Volume46
Issue6
Pages781-793
Publication date2022-12-30
Open AccessYes
TypeARTICLE
VenueAmerican Journal of Health Behavior (JOURNAL)
Journal identifiersISSN: 1087-3244 • E-ISSN: 1945-7359
PublisherPNG Publications (PUBLISHER • US)
DOI10.5993/ajhb.46.6.19
PMID36721274
OpenAlexW4317395910
LanguageEN
References cited36

Objectives: Healthcare cost reduction is one of the major challenges of the current era. This study was based on the general system theory-based view to assess the significance of sensing communication technologies and processing actuation technologies in improving healthcare quality, leading to cost reduction. Moreover, the contingent rule of healthcare supply chain management in enhancing the influence of improved quality on healthcare cost reduction was also empirically tested. Methods: The sample of the study comprised 337 middle and senior healthcare managers employed in various government and private hospitals and health institutions in Jakarta, Indonesia. The administrative departments of each hospital and health institution was visited to take their consent to conduct this survey at their clinical and non-clinical departments. The data collected was analyzed using SmartPLS ver. 4 software. Results: Results reveal a significant direct and indirect influence of sensing communication technologies and processing actuation technologies on achieving cost-effectiveness in the healthcare sector, in the presence of perceived quality improvement as a mediator. However, the strength of the associations varied and was based on highly reliable and familiar nature of sensing communication technologies compared to processing actuation technologies which were emerging and gaining popularity in recent years. Conclusion: Considering the healthcare cost as a critical factor based on limited resources in emerging economies, healthcare institutions/centers should use digital technologies to achieve cost-effectiveness for providing healthcare facilities in the industry 4.0 era

Business · Cost reduction · Economics · Government (linguistics · Health care · Health technology · Knowledge management · Operations management · Popularity · Quality (philosophy · Sample (material · Computer Science · Engineering · Organizational and Employee Performance · Organizational Leadership and Management Strategies · Psychology · Marketing

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