Towards improving the utilisation of counselling centre services by Ghanaian university students
An exploratory study
Bibliographic Data
| ID | 15345773 |
|---|---|
| Authors | J Joana Kyei (0000-0002-7865-9820, Counselling Unit, Ghana Institute of Management and Public Administration, Accra, Ghana, corresponding author), Nana Yaa Nyarko (University of Ghana), Nana Yaa A Nyarko (Department of Family and Consumer Sciences, University of Ghana, Accra, Ghana) |
| Year | 2023 |
| Volume | 33 |
| Issue | 5 |
| Pages | 427-432 |
| Publication date | 2023-09-03 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Journal of Psychology in Africa (JOURNAL) |
| Journal identifiers | ISSN: 1433-0237 • E-ISSN: 1815-5626 |
| Publisher | Taylor & Francis (PUBLISHER • GB) |
| DOI | 10.1080/14330237.2023.2233225 |
| OpenAlex | W4387667453 |
| Language | EN |
| Citations received | 1 |
| References cited | 28 |
This study sought to explore university students' expectations from on-campus counselling centres in order to improve service utilisation. A total of 72 Ghanaian students attending a public university in Accra (64% females; 85% undergraduate; 90% in the 18–35 age range) provided written responses of their expectations from their counselling centre. Thematic analyses yielded two essential counselling centre needs: Enhanced counselling centre functions and the elimination of systems barriers. For enhanced counselling centre functions, students reported needing traditional and non-traditional services, as well as advocacy efforts on their behalf. Systems barriers students wanted eliminated were stigma, low awareness and inaccessibility. These findings indicate a need for a holistic approach to service delivery, and elimination of services-seeking barriers to improve counselling centre service utilisation at Ghanaian universities.Keywords: Ghanauniversity studentsmental health services utilisationcounselling centreneeds assessment Data availability statementThe authors confirm that the data supporting the findings of this study are available within the article and its supplementary material
Business · Environmental health · Exploratory research · Health services · Medical education · Population · Psychiatry · Qualitative research · Service (business · Service delivery framework · Social science · Sociology · Stigma (botany · Thematic analysis · Child and Adolescent Psychosocial and Emotional Development · Counseling Practices and Supervision · Medicine · Mental Health Treatment and Access · Nursing · Psychology · Marketing
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| Unique citing works | 1 |
|---|---|
| Citations per year | 1 |
| Citation span | 2025 - 2025 (1) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 1 |