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Who uses NHS Direct? Investigating the impact of ethnicity on the uptake of telephone based healthcare

Bibliographic Data

ID15396177
AuthorsErica Cook (0000-0003-4369-8202, University of Bedfordshire, corresponding author), ERICA J COOK, Gurch Randhawa (0000-0002-2289-5859, University of Bedfordshire), Shirley Large (NHS England), ANDY GUPPY (University of Bedfordshire), Angel M Chater (0000-0002-9043-2565, University College London), Dong Pang (0000-0002-2878-5255, University of Bedfordshire)
Year2014
Volume13
Issue1
Pages99-99
Publication date2014-11-06
Open AccessYes
TypeARTICLE
VenueInternational Journal for Equity in Health (JOURNAL)
Journal identifiersISSN: 1475-9276 • E-ISSN: 1475-9276
PublisherBioMed Central (PUBLISHER • GB)
DOI10.1186/s12939-014-0099-x
PMID25376276
PMCIDPMC4229603
OpenAlexW2120988537
LanguageEN
Citations received1
References cited17

Findings support previous research suggesting a variation in usage of NHS Direct influenced by ethnicity, which is evidenced on a national level. Further research is now required to examine the underlying barriers that contribute to the ethnic variation in uptake of this service

Business · Direct mail · Environmental health · Ethnic group · Family medicine · Health administration · Health care · Health care reform · Health services research · Healthcare policy · Political science · Public health · Social policy · Health Services Management and Policy · Healthcare innovation and challenges · Healthcare Policy and Management · Medicine · Nursing · Health Informatics · Health Policy · Marketing

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    Open Access•Nissa Finney, James Nazroo et al.•Racism and Ethnic Inequality in a…•2023

  • Self report in clinical and epidemiological studies with non-English speakers

    Sanja M Hunt, Raj Bhopal et al.•Journal of Epidemiology and…•2004

  • Male Callers to NHS Direct

    Open Access•J Goode, Gerard Hanlon et al.•Health An Interdisciplinary…•2004

Citations per year0.33
Citation span2023 - 2023 (1)
Highly citedNo

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