Impact of Multifaceted Workplace Bullying on the Relationships between Technology Usage, Organisational Climate and Employee Physical and Emotional Health

Bibliographic Data

ID15459271
AuthorsMehwish Iftikhar (0000-0003-4718-4698, National University of Sciences and Technology), Muhammad Imran Qureshi (0000-0001-8861-0628, Technical University of Malaysia Malacca, corresponding author), Shazia Qayyum (0000-0001-6880-963X, University of the Punjab), Iram Fatima (0000-0003-3492-3068, University of the Punjab), Sriyanto Sriyanto (0000-0002-0819-4132, Muhammadiyah University Purwokerto), Yasinta Indrianti (0000-0002-3303-5977, Universitas Karo), Aqeel Khan (0000-0001-9338-9323, University of Technology Malaysia), Leo-Paul Dana (0000-0002-0806-1911, Dalhousie University)
Year2021
Volume18
Issue6
Pages3207-3207
Publication date2021-03-19
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueInternational Journal of Environmental Research and Public Health (JOURNAL)
Journal identifiersISSN: 1661-7827 • E-ISSN: 1660-4601
PublisherMultidisciplinary Digital Publishing Institute (PUBLISHER • CH)
DOI10.3390/ijerph18063207
PMID33808837
OpenAlexW3138425223
LanguageEN
Citations received3
References cited58

This research article investigates the effect of organisational climate and technology usage on employees' physiological and emotional health damage resulting from face-to-face bullying and cyberbullying at the workplace. Furthermore, we investigated emotional intelligence as a coping strategy to moderate employee physiological and emotional health damage. The research used a quantitative research design. A five-point Likert-scale questionnaire was used to collect data from a multistage sample of 500 officials from Pakistan's four service sectors. Results revealed that organisational climate and technology usage are negatively related to face-to-face bullying and cyberbullying at the workplace. At the same time, workplace bullying adversely affects an employee's emotional and physiological health. However, emotional intelligence can reduce an employee's emotional health damage due to workplace bullying. Thus, we suggest incorporating emotional intelligence training at the workplace to minimise the devastating effects of face-to-face bullying and cyberbullying on employees' physical and emotional health

Burnout · Coping (psychology · Developmental psychology · Emotional exhaustion · Emotional intelligence · Emotional labor · Likert scale · Occupational safety and health · Workplace bullying · Applied Psychology · Bullying, Victimization, and Aggression · Clinical Psychology · Cyberloafing and Workplace Behavior · Medicine · Psychology · Social Psychology · Workplace Violence and Bullying

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