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Exploring the Healthcare Seeking Behavior of Medical Aid Beneficiaries Who Overutilize Healthcare Services

A Qualitative Descriptive Study

Bibliographic Data

ID15459691
AuthorsJeonghyun Cho (0000-0003-4492-1197, Inje University), Kyungin Jeong (0000-0002-6189-9844, Department of Nursing, Daedong College, Busan 46270, Korea), Sam-Sook Kim, Samsook Kim (Department of Nursing, Daedong College, Busan 46270, Korea), Hyejin Kim (0000-0001-5175-7108, Chung-Ang University, corresponding author)
Year2019
Volume16
Issue14
Pages2485-2485
Publication date2019-07-12
Open AccessYes
TypeARTICLE
VenueInternational Journal of Environmental Research and Public Health (JOURNAL)
Journal identifiersISSN: 1661-7827 • E-ISSN: 1660-4601
PublisherMultidisciplinary Digital Publishing Institute (PUBLISHER • CH)
DOI10.3390/ijerph16142485
PMID31336847
OpenAlexW2961263055
LanguageEN
Citations received1
References cited18

We explored the healthcare seeking behavior of Medical Aid (MA) beneficiaries who over-utilize healthcare services in South Korea. We employed a qualitative descriptive study using semi-structured interviews with fifteen community-dwelling MA beneficiaries-who were categorized as over-utilizing healthcare services-and conventional content analysis. Four categories emerged: having unmet healthcare needs, wandering in search of effective healthcare services, routinizing their use of healthcare services, and being concerned about benefit restrictions due to their healthcare overutilization. Overall, these categories indicate participants' behaviors used to fill the gap between their high healthcare needs and restricted MA benefits. The findings provide a foundation for healthcare providers, policymakers, researchers, and MA beneficiaries to discuss how to better address beneficiaries' healthcare needs while preventing healthcare overutilization patterns. Effective and innovative interventions that target MA beneficiaries and their case managers are necessary to improve beneficiaries' quality of life

Business · Descriptive research · Descriptive statistics · Health care · Political science · Psychological intervention · Qualitative research · Quality (philosophy · Sociology · Health Systems, Economic Evaluations, Quality of Life · Healthcare Policy and Management · Healthcare Systems and Reforms · Medicine · Nursing

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    Open Access•Jeonghyun Cho, Chongwon Park et al.•Health & Social Care in the…•2021

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Citations per year0.2
Citation span2021 - 2021 (1)
Highly citedNo

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Open DOISci-HubOpen Access
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