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Integrating Key Nursing Measures into a Comprehensive Healthcare Performance Management System

A Tuscan Experience

Dados Bibliográficos

ID15463544
AutoresChiara Barchielli (0000-0003-3084-1970, Scuola Superiore Sant'Anna, autor correspondente), Anne Marie Rafferty (0000-0003-1010-6581, King's College London), Milena Vainieri (0000-0002-0914-4487, Scuola Superiore Sant'Anna)
Ano2022
Volume19
Fascículo3
Páginas1373-1373
Data de publicação2022-01-26
Peer ReviewedSim
Open AccessSim
TipoARTICLE
PeriódicoInternational Journal of Environmental Research and Public Health (JOURNAL)
Identificadores do periódicoISSN: 1661-7827 • E-ISSN: 1660-4601
EditoraMultidisciplinary Digital Publishing Institute (PUBLISHER • CH)
DOI10.3390/ijerph19031373
PMID35162391
OpenAlexW4210800450
IdiomaEN
Referências citadas38

This paper addresses the evaluation of nursing quality and safety beyond nursing tasks in specific healthcare settings and sets it in a context that conveys the sense of complexity and multifaceted nature of the contribution that nursing makes to the whole system. The paper describes research conducted in Tuscany during 2019 involving regional managers and heads of nursing departments. This research has led to the development of an integrated evaluation framework through focus groups and consensus process with the latter, which includes Performance Organizational climate data, Patient-Reported Experience Measures (PREMs), and Patient-Reported Outcome Measures (PROMs). This integrated framework aims at both making sense of extant measures as key performance indicators shared among different professionals while recognizing the important role of nursing care by adding specific measures and can be seen as a tool that boosts the sense of "teamness" in healthcare

Business · Context (archaeology · Extant taxon · Health care · Key (lock · Knowledge management · Nursing care · Political science · Process (computing · Process management · Computer Science · Geriatric Care and Nursing Homes · Healthcare Quality and Management · Medicine · Nursing · Patient Satisfaction in Healthcare · Psychology

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Velocidade de citaçãohistorical
Altamente citadoNão
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