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Sources of Occupational Stress among Office Workers—A Focus Group Study

Bibliographic Data

ID15464442
AuthorsLarissa Bolliger (0000-0003-2255-6029, Ghent University, corresponding author), Junoš Lukan (0000-0002-5325-8385, Jožef Stefan International Postgraduate School), Elena Colman (0000-0002-3033-2650, Ghent University), Leen Boersma (Ghent University), Mitja Luštrek (0000-0003-3219-2935, Jožef Stefan International Postgraduate School), Dirk De Bacquer (0000-0002-3202-7238, Ghent University), Els Clays (0000-0002-1092-945X, Ghent University)
Year2022
Volume19
Issue3
Pages1075-1075
Publication date2022-01-19
Open AccessYes
TypeARTICLE
VenueInternational Journal of Environmental Research and Public Health (JOURNAL)
Journal identifiersISSN: 1661-7827 • E-ISSN: 1660-4601
PublisherMultidisciplinary Digital Publishing Institute (PUBLISHER • CH)
DOI10.3390/ijerph19031075
PMID35162099
OpenAlexW4205241453
LanguageEN
Citations received1
References cited35

Workplace stress remains a major interest of occupational health research, usually based on theoretical models and quantitative large-scale studies. Office workers are especially exposed to stressors such as high workload and time pressure. The aim of this qualitative research was to follow a phenomenological approach to identify work stressors as they are perceived by office workers. Six focus groups with office workers of different occupations were conducted in Belgium and Slovenia. A total of 39 participants were included in the study. We used the RQDA software for data processing and analysis and the seven job-quality indices of the European Working Conditions Survey (EWCS) to structure our findings. The results show that work intensity and social environment proved to be main stress categories, followed by skills and discretion, prospects, and working time quality. The physical environment and earnings were not covered in our results. We created organisational (structural/process-oriented and financial) stressors and office workers' physical health as two additional categories since these topics did not fit into the EWCS. While our findings mainly confirm data from existing occupational stress literature and emphasise the multi-level complexity of work stress experiences, this paper suggests that there are relevant stressors experienced by office workers beyond existing quantitative frameworks

Business · Discretion · Environmental health · Focus group · Management · Occupational safety and health · Occupational stress · Political science · Stress (linguistics · Stressor · Workload · Applied Psychology · Clinical Psychology · Medicine · Musculoskeletal pain and rehabilitation · Occupational Health and Safety Research · Psychology · Social Psychology · Workplace Health and Well-being · Marketing

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Citations per year0.25
Citation span2022 - 2022 (1)
Highly citedNo

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