Internet Use and Job Satisfaction

Evidence from China

Bibliographic Data

ID15465903
AuthorsDan Zhou (0000-0001-8678-8270, Xiangtan University), Sibo Yang (0000-0003-4315-2162, City University of Hong Kong, corresponding author), Xue Li (0000-0003-2994-8930, Shanghai Lixin University of Accounting and Finance)
Year2022
Volume19
Issue19
Pages12157-12157
Publication date2022-09-26
Open AccessYes
TypeARTICLE
VenueInternational Journal of Environmental Research and Public Health (JOURNAL)
Journal identifiersISSN: 1661-7827 • E-ISSN: 1660-4601
PublisherMultidisciplinary Digital Publishing Institute (PUBLISHER • CH)
DOI10.3390/ijerph191912157
PMID36231458
OpenAlexW4297223562
LanguageEN
Citations received3
References cited44

We explore the causal effects of Internet use on job satisfaction using a sample of 83,012 Chinese labor force members aged 16-64 years from the China Family Panel Studies (CFPS) from 2010 to 2018. We use ordered logistic estimation and find that Internet use significantly increases job satisfaction by 3.2%. Heterogeneity analysis shows that the Internet has a more positive impact on those who are in urban areas and have higher incomes and higher education. Our results are robust after eliminating endogeneity using instrumental variables and solving the self-selection problem using the PSM method. Our mechanistic analysis leads to similar conclusions to mainstream research, where Internet use induces job satisfaction by increasing time efficiency and enhancing job autonomy. Specifically, shorter working hours boosted job satisfaction by approximately 0.3%, while working in informal places boosted job satisfaction by 5.4%. Thus, employers may consider encouraging employees to access the Internet

Business · China · Job satisfaction · Political science · The Internet · World Wide Web · Computer Science · Cyberloafing and Workplace Behavior · Employment and Welfare Studies · Psychology · Social Psychology · Work-Family Balance Challenges

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Open DOIOpen Access