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Using the Soft Systems Methodology to Link Healthcare and Long-Term Care Delivery Systems

A Case Study of Community Policy Coordinator Activities in Japan

Bibliographic Data

ID15466980
AuthorsYuko Goto (0000-0003-2447-7658, National Center for Geriatrics and Gerontology), Hisayuki Miura (0000-0002-4780-9857, National Center for Geriatrics and Gerontology, corresponding author)
Year2022
Volume19
Issue14
Pages8462-8462
Publication date2022-07-11
Open AccessYes
TypeARTICLE
VenueInternational Journal of Environmental Research and Public Health (JOURNAL)
Journal identifiersISSN: 1661-7827 • E-ISSN: 1660-4601
PublisherMultidisciplinary Digital Publishing Institute (PUBLISHER • CH)
DOI10.3390/ijerph19148462
PMID35886316
OpenAlexW4285042552
LanguageEN
Citations received5
References cited9

Due to the rapidly aging population in Japan, the government has been attempting to link the healthcare delivery system with the long-term care delivery system. However, there are complex challenges that must be overcome to link the two systems. A new methodology should be used to organize complex community challenges and propose solutions. This study aimed to visualize the unique challenges and worldviews of interested parties in each community, using the soft systems methodology (SSM). We aimed to visualize issues and clarify challenges associated with linking the healthcare and long-term care delivery systems; in turn, clarifying the thought process behind solution proposals. We gathered information regarding those who are actively linking these systems in communities in a Japanese municipality (community care coordinators) and organized the information according to the SSM procedure. By organizing information using the SSM, we were able to summarize the present situations of the community healthcare and long-term care delivery systems, visualize issues, clarify challenges associated with linking these two systems, and propose solutions. The SSM may be useful in organizing complex community information and deriving solutions

Business · Government (linguistics · Health care · Healthcare delivery · Healthcare system · Information system · Knowledge management · Management science · Political science · Process (computing · Process management · Soft Systems Methodology · Term (time · Complex Systems and Decision Making · Computer Science · Engineering · Psychiatric care and mental health services · Health Informatics

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Citations per year1.25
Citation span2022 - 2026 (5)
Highly citedNo

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