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Quality Characteristics and Acceptance Intention for Healthcare Kiosks

Perception of Elders from South Korea Based on the Extended Technology Acceptance Model

Bibliographic Data

ID15468491
AuthorsUk Kim (Dankook University), Taerin Chung (0000-0003-4226-9924, Dankook University, corresponding author), Eunsik Park (0000-0003-3926-6458, Kongju National University)
Year2022
Volume19
Issue24
Pages16485-16485
Publication date2022-12-08
Open AccessYes
TypeARTICLE
VenueInternational Journal of Environmental Research and Public Health (JOURNAL)
Journal identifiersISSN: 1661-7827 • E-ISSN: 1660-4601
PublisherMultidisciplinary Digital Publishing Institute (PUBLISHER • CH)
DOI10.3390/ijerph192416485
PMID36554358
OpenAlexW4311956252
LanguageEN
Citations received1
References cited27

This study aimed to perform a path analysis to understand the effects of quality characteristics on perceived usefulness, perceived ease to use, involvement, and acceptance intention of healthcare kiosks in elderly using the extended technology acceptance model. We performed structural equation modeling (SEM) with data from 300 elderly. The following results were obtained. Firstly, elderly's perceived quality characteristics of healthcare kiosks had a partial positive effect on perceived usefulness. Secondly, elderly's perceived quality characteristics of healthcare kiosks had a partial positive effect on perceived ease to use. Thirdly, elderly's perceived ease to use healthcare kiosks had a partial positive effect on perceived usefulness. In addition, elderly's perceived usefulness of healthcare kiosks had a positive effect on acceptance intention. Lastly, elderly's perceived ease to use healthcare kiosks had a positive effect on acceptance intention

Health care · Human–computer interaction · Interactive kiosk · Path analysis (statistics · Perception · Political science · Quality (philosophy · Structural equation modeling · Technology Acceptance Model · Usability · World Wide Web · Applied Psychology · Computer Science · Consumer Perception and Purchasing Behavior · Diverse Topics in Contemporary Research · Psychology · Technology Adoption and User Behaviour

  • Empathy Mapping for Inclusive Design

    Open Access•Kin Meng Cheng, Ah-Choo Koo et al.•SAGE Open•2026

  • Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology

    Fred D Davis•MIS Quarterly•1989

  • Digital healthcare technology adoption by elderly people

    Open Access•Shahrokh Nikou, Wirawan Agahari et al.•Telematics and Informatics•2020

  • Factors Influencing Intention to Technological Use in Older Adults. The TAM Model Aplication

    Open Access•Antonio Víctor Martín-García, Rosa Redolat et al.•Research on Aging•2022

  • A model of technology adoption by older adults

    Open Access•Kenneth Hsiche Wang, Gong Chen et al.•Social Behavior and Personality…•2017

  • Deployment of digital healthcare kiosks in the workplace

    Open Access•D Barrett, Nayanabhiram Kalnad•International Journal of…•2014

Citations per year1
Citation span2026 - 2026 (1)
Highly citedNo

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Open DOIOpen Access
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