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Improving Customisation in Clinical Pathways by Using a Modular Perspective

Bibliographic Data

ID15494612
AuthorsAnne Van Dam (M&I/P ar tn er s), Margot J Metz (0000-0003-2017-6276, GGz Breburg, corresponding author), Margot Metz (GGz Breburg, Specialist Mental Health Care Organisation, P.O. Box 770, 5000 AT Tilburg, The Netherlands), Bert Meijboom (0000-0003-2288-1577, Tilburg University)
Year2021
Volume18
Issue21
Pages11129-11129
Publication date2021-10-22
Open AccessYes
TypeARTICLE
VenueInternational Journal of Environmental Research and Public Health (JOURNAL)
Journal identifiersISSN: 1661-7827 • E-ISSN: 1660-4601
PublisherMultidisciplinary Digital Publishing Institute (PUBLISHER • CH)
DOI10.3390/ijerph182111129
PMID34769647
OpenAlexW3210620935
LanguageEN
References cited22

A standardised system of clinical pathways often conflicts with providing patient-centred heterogeneous care. Mental health care organisations are searching for new methods to become responsive towards unique treatment needs. Modularity is a method increasingly suggested to reconcile standardisation and customisation. The aim is to investigate the extent to which modularity can be applied to make clinical pathways in specialist mental health care more flexible in order to stimulate shared decision making (SDM) and thereby customise care processes to patient contexts while maintaining evidence-based standards. Methods consist of literature research and a theory-based case study including document analysis and semi-structured interviews, which were performed at a Dutch specialist mental health care organisation. The results show that in current literature two modularity-based structures are proposed that support flexibility and customisation, i.e., 'Prototype' and 'Menu-based'. This study reveals that departments tend to use the prototype method if they have predictable patient needs, evidence-based methods are available and there is sequency in treatment components. The menu-based method is preferred if there are unpredictable needs, or the evidence needed to create interconnectedness in treatment is lacking. In conclusion, prototype or menu-based methods are both suitable for applying SDM and reaching customisation in practice. The choice is determined by three characteristics: predictability of needs, availability of evidence and the interconnectedness of treatment components

Business · Flexibility (engineering · Health care · Integrated care · Knowledge management · Management · Mental health · Modular design · Modularity (biology · Order (exchange · Perspective (graphical · Political science · Process management · Psychotherapist · Risk analysis (engineering · Clinical practice guidelines implementation · Computer Science · Health Systems, Economic Evaluations, Quality of Life · Medicine · Mental Health and Psychiatry · Psychology · Artificial Intelligence

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