Eliciting Requirements for a Diabetes Self-Management Application for Underserved Populations
A Multi-Stakeholder Analysis
Bibliographic Data
| ID | 15510344 |
|---|---|
| Authors | Samuel Bonet Olivencia (0000-0002-0105-2254, Texas A&M University), Arjun H Rao (0000-0002-6682-6812, Texas A&M University), Alec Smith (0000-0002-1791-9481, Texas A&M University), Farzan Sasangohar (0000-0001-9962-5470, Houston Methodist, corresponding author) |
| Year | 2021 |
| Volume | 19 |
| Issue | 1 |
| Pages | 127-127 |
| Publication date | 2021-12-23 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | International Journal of Environmental Research and Public Health (JOURNAL) |
| Journal identifiers | ISSN: 1661-7827 • E-ISSN: 1660-4601 |
| Publisher | Multidisciplinary Digital Publishing Institute (PUBLISHER • CH) |
| DOI | 10.3390/ijerph19010127 |
| PMID | 35010385 |
| OpenAlex | W4226392683 |
| Language | EN |
| Citations received | 1 |
| References cited | 13 |
Medically underserved communities have limited access to effective disease management resources in the U.S. Mobile health applications (mHealth apps) offer patients a cost-effective way to monitor and self-manage their condition and to communicate with providers; however, current diabetes self-management apps have rarely included end-users from underserved communities in the design process. This research documents key stakeholder-driven design requirements for a diabetes self-management app for medically underserved patients. Semi-structured survey interviews were carried out on 97 patients with diabetes and 11 healthcare providers from medically underserved counties in South Texas, to elicit perspectives and preferences regarding a diabetes self-management app, and their beliefs regarding such an app's usage and utility. Patients emphasized the need for accessible educational content and for quick access to guidance on regulating blood sugar, diet, and exercise and physical activity using multimedia rather than textual forms. Healthcare providers indicated that glucose monitoring, educational content, and the graphical visualization of diabetes data were among the top-rated app features. These findings suggest that specific design requirements for the underserved can improve the adoption, usability, and sustainability of such interventions. Designers should consider health literacy and numeracy, linguistic barriers, data visualization, data entry complexity, and information exchange capabilities
Diabetes management · Diabetes mellitus · Health care · Health literacy · Knowledge management · Literacy · Medical education · mHealth · Psychological intervention · Public relations · Self-management · Stakeholder · Type 2 diabetes · Usability · Computer Science · Diabetes Management and Education · Health Literacy and Information Accessibility · Medicine · Mobile Health and mHealth Applications · Nursing · Psychology
Applied Thematic Analysis
Effectiveness of Self-Management Training in Type 2 Diabetes
Health App Use Among US Mobile Phone Owners
Association of Health Literacy With Diabetes Outcomes
Self-management education
Exposing some important barriers to health care access in the rural USA
Type 2 diabetes self-management schemas across diverse health literacy levels
Tailoring print materials to match literacy levels
Factors Influencing Diabetes Self-Management Among Medically Underserved Patients With Type II Diabetes
Health Insurance Status, Cost-Related Medication Underuse, and Outcomes Among Diabetes Patients in Three Systems of Care
Using thematic analysis in psychology
| Unique citing works | 1 |
|---|---|
| Citations per year | 1 |
| Citation span | 2025 - 2025 (1) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 1 |