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Dilemmas and Repercussions of Workplace Violence against Emergency Nurses

A Qualitative Study

Bibliographic Data

ID15510603
AuthorsMei‐Chi Hsu (0000-0002-4672-9310, I-Shou University), Mei-Hsien Chou (I-Shou University), Wen‐Chen Ouyang (0000-0002-0409-7888, Kaohsiung Medical University, corresponding author)
Year2022
Volume19
Issue5
Pages2661-2661
Publication date2022-02-25
Open AccessYes
TypeARTICLE
VenueInternational Journal of Environmental Research and Public Health (JOURNAL)
Journal identifiersISSN: 1661-7827 • E-ISSN: 1660-4601
PublisherMultidisciplinary Digital Publishing Institute (PUBLISHER • CH)
DOI10.3390/ijerph19052661
PMID35270354
OpenAlexW4214688618
LanguageEN
Citations received1
References cited62

Nurses received the highest rate of workplace violence due to their close interaction with clients and the nature of their work. There have been relatively few qualitative studies focus on nurses' perceptions of and experiences with the antecedents, dilemma and repercussions of the patient and visitor violence (PVV), leaving a considerable evidence gap. The aim of this study was to explore nurses' experience of PVV in emergency department, the impact of PVV on quality of care, and supports needed after exposure to such incidents. We conducted semi-structured interviews with a purposive and snowball sample of nurses, and analyzed the content of the interview transcripts. A total of 10 nurses were approached and agreed to participate. Those participants ranged in age from 24 to 41 years old, eight female and two male nurses, and the majority of them (80%) held a university Bachelor degree in nursing. The average time in nursing practice was 7.2 years. We conceptualized five analytical themes, which comprised: (1) multifaceted triggers and causes of PVV; (2) experiences following PVV; (3) tangled up in thoughts and struggle with the professional role; (4) self-reflexivity and adjustment; and, (5) needs of organizational efforts and support following PVV. This paper provides compelling reasons to look beyond solely evaluating the existence of workplace, and considering the perceived professional inefficacy, impacts of being threatened or assaulted in nurses. There are also urgent needs in provision of prevention and management of workplace training programs to ensure the high-quality nursing care

Emergency department · Injury prevention · Medical emergency · Occupational safety and health · Poison control · Qualitative research · Sociology · Suicide prevention · Workplace violence · Human Factors and Ergonomics · Medicine · Nursing · Occupational Health and Safety Research · Psychology · Sexual Assault and Victimization Studies · Workplace Violence and Bullying · Emergency Nursing

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Citations per year0.33
Citation span2023 - 2023 (1)
Highly citedNo

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