Are Kazakhstani Women Satisfied with Antenatal Care? Implementing the WHO Tool to Assess the Quality of Antenatal Services

Bibliographic Data

ID15510866
AuthorsMarzhan Dauletyarova (Semey Medical University), Yuliya Semenova (0000-0002-2906-0643, Semey Medical University), Galiya Kaylubaeva (Semey Medical University), Г К Манабаева (Semey Medical University), Gulshat Manabaeva (Semey Medical University), B Zh Toktabayeva (0000-0001-5899-1247, Semey Medical University), Bakytkul Toktabayeva (Semey Medical University), М С Желпакова (Semey Medical University), Maryash Zhelpakova (Semey Medical University), Юрковская О А (0000-0002-6251-5574, Semey Medical University), Oxana Yurkovskaya (Semey Medical University), Aidos Tlemissov (0000-0002-4239-6627, Semey Medical University), Galina Antonova (Semey Medical University), Andrej М Grjibovski (0000-0002-5464-0498, North-Eastern Federal University, corresponding author)
Year2018
Volume15
Issue2
Pages325-325
Publication date2018-02-13
Open AccessYes
TypeARTICLE
VenueInternational Journal of Environmental Research and Public Health (JOURNAL)
Journal identifiersISSN: 1661-7827 • E-ISSN: 1660-4601
PublisherMultidisciplinary Digital Publishing Institute (PUBLISHER • CH)
DOI10.3390/ijerph15020325
PMID29438330
OpenAlexW2793067598
LanguageEN
Citations received3
References cited23

Women's satisfaction is a part of the quality assurance process with potential to improve antenatal health services. The objective of this study was to assess the prevalence of women's satisfaction with antenatal care in an urban Kazakhstani setting and investigate associated factors. A total of 1496 women who delivered in all maternity clinics from 6 February through 11 July 2013 in Semey, East Kazakhstan, filled out a standardized pretested questionnaire on satisfaction with antenatal care. Independent associations between dissatisfaction and its correlates were studied by logistic regression. Ninety percent of the women were satisfied with the antenatal care. Women who were dissatisfied had lower education. These women would have preferred more checkups, shorter intervals between checkups, more time with care providers, and shorter waiting times. The overall dissatisfaction was associated with long waiting times and insufficient information on general health in pregnancy, results of laboratory tests, treatment during pregnancy, and breastfeeding. Although most of the women in the study setting were satisfied with the new antenatal care model, we identified the main sources of dissatisfaction that should be addressed. Given that Semey is a typical Kazakhstani city, the results can be generalized to other Kazakhstani urban settings

Breastfeeding · Environmental health · Family medicine · Health care · Logistic regression · Maternity care · Patient satisfaction · Population · Pregnancy · Prenatal care · Quality assurance · Global Maternal and Child Health · Maternal and Perinatal Health Interventions · Medicine · Nursing · Patient Satisfaction in Healthcare · Pediatrics

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