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Designing a Patient-Friendly Website for Newly Diagnosed Cancer Patients with the Participatory Health Research Approach

Bibliographic Data

ID15511641
AuthorsJuliane Rackerseder (University of Cologne, corresponding author), Carolin Hornbach (0000-0001-8271-8339, University of Cologne), Peter Dicks, H E Kerek-Bodden, Theresia Krieger (0000-0002-7414-7318, University of Cologne)
Year2022
Volume19
Issue4
Pages1969-1969
Publication date2022-02-10
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueInternational Journal of Environmental Research and Public Health (JOURNAL)
Journal identifiersISSN: 1661-7827 • E-ISSN: 1660-4601
PublisherMultidisciplinary Digital Publishing Institute (PUBLISHER • CH)
DOI10.3390/ijerph19041969
OpenAlexW4211106639
LanguageEN
Citations received1
References cited15

High-quality and user-friendly patient information material (PIM) is essential for understanding and accepting a new care programme. When optimising the PIM of the integrated, cross-sectoral psycho-oncological (isPO) care programme, the design of the fifth element of the patient information strategy—the patient-friendly website—was still pending. In this paper, the iterative design process of the patient-friendly isPO website is described. We applied the participatory health research (PHR) approach to enable high levels of participation of its respective end-users (e.g., cancer survivors), service providers, and experts. The design included six steps: (1) initiation, (2) planning, (3) initial idea exploration, (4) creation of a first working version, (5) three optimisation loops, and (6) dissemination. An exploratory mixed-methods design has been used. Qualitative data collection included document analysis, interviews, and participatory action research (PAR) loops with focus groups. Finally, the quality of the newly designed website was quantitatively assessed with the UPIM-Check, a user-friendly instrument for assessing and optimising PIM. The PHR approach was indispensable for the design of our needs-oriented, patient-friendly website. Participants’ high levels of participation strongly contributed to the products’ quality. The final descriptive statistical evaluation shows that the final website was rated very good on average by its end-users

Action research · Business · Citizen journalism · Data collection · Exploratory research · Focus group · Medical education · Operations management · Participatory action research · Participatory design · Process (computing · Process management · Quality (philosophy · Service (business · Service provider · Sociology · User Friendly · World Wide Web · Computer Science · Engineering · Health Literacy and Information Accessibility · Medicine · Mobile Health and mHealth Applications · Patient-Provider Communication in Healthcare · Psychology · Marketing

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Unique citing works1
Citations per year0.2
Citation span2021 - 2021 (1)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 1

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