Good Care during Covid-19
A Narrative Approach to Care Home Staff’s Experiences of the Pandemic
Bibliographic Data
Due to its major impact on Dutch care homes for older people, the COVID-19 pandemic has presented care staff with unprecedented challenges. Studies investigating the experiences of care staff during the COVID-19 pandemic have shown its negative impact on their wellbeing. We aimed to supplement this knowledge by taking a narrative approach. We drew upon 424 personal narratives written by care staff during their work in a Dutch care home during the COVID-19 pandemic. Firstly, our results show that care staff have a relational-moral approach to good care. Residents’ wellbeing is their main focus, which they try to achieve through personal relationships within the triad of care staff–resident–significant others (SOs). Secondly, our results indicate that caregivers experience the COVID-19 mitigation measures as obstructions to relational-moral good care, as they limit residents’ wellbeing, damage the triadic care staff–residents–SOs relationship and leave no room for dialogue about good care. Thirdly, the results show that care staff experiences internal conflict when enforcing the mitigation measures, as the measures contrast with their relational-moral approach to care. We conclude that decisions about mitigation measures should be the result of a dialogic process on multiple levels so that a desired balance between practical good care and relational-moral good care can be determined
Care work · Coronavirus disease 2019 (COVID-19 · Narrative · Pandemic · Work (physics · Geriatric Care and Nursing Homes · Grief, Bereavement, and Mental Health · Medicine · Nursing · Palliative Care and End-of-Life Issues · Psychology
Socioeconomic status and well-being during Covid-19
On the Nature of Fear and Anxiety Triggered by Covid-19
A Framework for Rationing Ventilators and Critical Care Beds During the Covid-19 Pandemic
Psychological resilience during the Covid-19 lockdown
Fair Allocation of Scarce Medical Resources in the Time of Covid-19
Covid-19 pandemic and mental health consequences
Balancing health worker well-being and duty to care
The Impact of Social Distancing Due to the Covid-19 Pandemic on People with Dementia, Family Carers and Healthcare Professionals
The role of social identity processes in mass emergency behaviour
Pushed to the Margins and Stretched to the Limit
Caring in the third way
Practising ethically during Covid-19
Using thematic analysis in psychology
Psychological resilience, positive emotions, and successful adaptation to stress in later life
| Citations per year | 2 |
|---|---|
| Citation span | 2025 - 2026 (2) |
| Highly cited | No |