An Assessment of Satisfaction with Ambulatory Child Psychiatry Consultation Services to Primary Care Providers by Parents of Children with Emotional and Behavioral Needs
The Massachusetts Child Psychiatry Access Project University of Massachusetts Parent Satisfaction Study
Bibliographic Data
| ID | 15518900 |
|---|---|
| Authors | Yael Dvir (University of Massachusetts Chan Medical School, corresponding author), Melodie Wenz-Gross (0000-0002-5427-0028, University of Massachusetts Chan Medical School), Mary Jeffers-Terry (University of Massachusetts Chan Medical School), W Peter Metz (University of Massachusetts Chan Medical School) |
| Year | 2012 |
| Volume | 3 |
| Pages | 7-7 |
| Publication date | 2012-01-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Frontiers in Psychiatry (JOURNAL) |
| Journal identifiers | ISSN: 1664-0640 • E-ISSN: 1664-0640 |
| Publisher | Frontiers Media (PUBLISHER • CH) |
| DOI | 10.3389/fpsyt.2012.00007 |
| PMID | 22347867 |
| PMCID | PMC3277936 |
| OpenAlex | W1972970619 |
| Language | EN |
| Citations received | 2 |
| References cited | 4 |
This study evaluated parents' experience with University of Massachusetts (UMass) Child Psychiatry Access Project (MCPAP), a consultation service to primary care providers (PCP), aimed at improving access to child psychiatry. Parent satisfaction questionnaire was sent to families referred to UMass MCPAP by their PCP, asking about their concerns leading to the referral, the satisfaction from the service provided, adequacy of the follow up plan, and outcome. Seventy-nine percent of parents agreed or strongly agreed that the services provided were offered in a timely manner. Fifty percent agreed or strongly agreed that their child's situation improved following their contact with the services. Sixty-nine percent agreed or strongly agreed that the service met their family's need. The results suggest moderate to high parental satisfaction with MCPAP model, but highlight ongoing challenges in making successful referrals for children's mental health services in the community, following MCPAP recommendations
Child and adolescent psychiatry · Family medicine · Mental health · Primary care · Psychiatry · Referral · Service (business · Service provider · Child and Adolescent Health · Child and Adolescent Psychosocial and Emotional Development · Infant Health and Development · Medicine · Nursing · Psychology
| Citations per year | 1 |
|---|---|
| Citation span | 2024 - 2024 (1) |
| Highly cited | No |