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Targeting Personal Recovery of People With Complex Mental Health Needs

The Development of a Psychosocial Intervention Through User-Centered Design

Bibliographic Data

ID15526522
AuthorsLisette Van Der Meer (0000-0002-7703-7026, Lentis, corresponding author), Tessa Jonker (Lentis), Heleen Wadman (Lentis), Charlotte Wunderink (0000-0002-7517-4297, Hanze University of Applied Sciences), Jaap Van Weeghel (0000-0002-8537-6167, Tilburg University), Gerdina Hendrika Maria Pijnenborg (University of Groningen), Ellie R H van Setten (0000-0002-2135-0996, Lentis)
Year2021
Volume12
Pages635514-635514
Publication date2021-04-08
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueFrontiers in Psychiatry (JOURNAL)
Journal identifiersISSN: 1664-0640 • E-ISSN: 1664-0640
PublisherFrontiers Media (PUBLISHER • CH)
DOI10.3389/fpsyt.2021.635514
PMID33897494
OpenAlexW3156922895
LanguageEN
Citations received5
References cited81

Long-term admissions in psychiatric facilities often result in a gradual erosion of the identity of people diagnosed with severe mental illnesses (SMIs) into merely "patient." Moreover, experiences of loss often reduced people's sense of purpose. Although regaining a multidimensional identity and a sense of purpose are essential for personal recovery, few interventions specifically address this, while at the same time take people's often considerable cognitive and communicative disabilities into consideration. This study describes the development process of a new intervention through user-centered design (UCD). UCD is an iterative process in which a product (in this case, an intervention) is developed in close cooperation with future users, such that the final product matches their needs. The design process included three phases: an analysis, design, and evaluation phase. In the analysis phase, the "problem" was defined, users' needs were identified, and design criteria were established. In the design phase, the collected information served as input to create a testable prototype using a process of design and redesign, in close collaboration with service users and other stakeholders. This resulted in an intervention entitled "This is Me" (TiM) in which service users, together with a self-chosen teammate, actively engage in new experiences on which they are prompted to reflect. Finally, in the evaluation phase, TiM was implemented and evaluated in a real-life setting. In a small feasibility pilot, we found indications that some people indeed demonstrated increased reflection on their identity during the intervention. Furthermore, TiM seemed to benefit the relationship between the service users and the mental health professionals with whom they underwent the experiences. The pilot also revealed some aspects of the (implementation of) TiM that can be improved. Overall, we conclude that UCD is a useful method for the development of a new psychosocial intervention. The method additionally increased our knowledge about necessary factors in targeting personal recovery for people with complex mental health needs. Moreover, we conclude that TiM is a promising tool for supporting people with SMI in redeveloping a multidimensional identity and a renewed sense of purpose

Business · Human–computer interaction · Identity (music · Intervention (counseling · Mental health · New product development · Process (computing · Process management · Product (mathematics · Psychiatry · Psychological intervention · Psychosocial · Psychotherapist · Service (business · Service design · Service provider · User-Centered Design · Applied Psychology · Computer Science · Engineering · Mental Health and Patient Involvement · Mental Health and Psychiatry · Psychology · Schizophrenia research and treatment · Marketing

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Unique citing works5
Citations per year1
Citation span2021 - 2024 (4)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 5

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