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Working with stories

Diverse tales of organizational life

Bibliographic Data

ID15543776
AuthorsPaula Hyde (0000-0001-8705-9088, corresponding author)
Year2008
Volume3
Issue2
Pages147-158
Publication date2008-08-22
Open AccessNo
TypeARTICLE
VenueQualitative Research in Organizations and Management An International Journal (JOURNAL)
Journal identifiersISSN: 1746-5648 • E-ISSN: 1746-5656
PublisherEmerald Publishing Limited (PUBLISHER • GB)
DOI10.1108/17465640810900559
OpenAlexW2059638944
LanguageEN
Citations received7
References cited10

Purpose – The purpose of this paper is to explore the use of stories in a mental health environment. It includes an account of learning to read and recognise stories as a particular form of organizational narrative in the National Health Service (NHS). Design/methodology/approach – The study involved a retrospective search for stories contained within ethnographic data collected from a mental health organization. A small number of stories were analysed in an attempt to discover how stories were used in one particular organizational setting. Findings – The stories told by staff ranged from heroic action on behalf of a patient and in spite of the organization, to tragic stories of staff coming to harm. Stories told by patients concerned their experiences of meaningful relationships with the staff. Alongside this small collection of stories, two particular phenomena associated with storytelling are described; the first involves counter-stories, which involved either discrediting accounts of patient as storytellers or offered different stories to suggest competing interpretations. The second involved collapsed story forms exchanged between staff as a means of convergent sense-making. Originality/value – The paper works with stories as a particular narrative form in one particular mental health setting. These stories have the potential to draw attention to aspects of organisational life such as fears about harming patients or coming to harm and possibilities for relationships between patients and staff. Two forms of exchange related to storytelling are detailed and are described as counter- and collapsed stories

Art · Knowledge management · Literature · Mental health · Narrative · Organizational learning · Political science · Psychotherapist · Public relations · Sociology · Computer Science · Healthcare Quality and Management · Management and Organizational Studies · Mental Health and Patient Involvement · Psychology

  • Hearing narrative voices of Filipino social enterprise employees

    Open Access•Jaimee Felice Caringal‐go, Nico A Canoy•Qualitative Research in…•2018

  • Standardization for patient safety in a hospital department

    Open Access•Jette Ernst, Astrid Jensen et al.•Qualitative Research in…•2018

  • Researching collective identity through stories and antestories

    Open Access•Trine Susanne Johansen•Qualitative Research in…•2014

  • The extended late career phase – examining senior nursing professionals

    Open Access•Hanna Salminen, Monika E von Bonsdorff et al.•Qualitative Research in…•2021

  • Between biography and autobiography

    Open Access•Deby Babis•Qualitative Research in…•2019

  • Fish Jumps Over the Dragon Gate

    Cheryl J Craig•Research Papers in Education•2020

  • Temporal practices

    Open Access•Patrick Dawson•Journal of Organizational…•2014

  • Narrating the Organization

    Barbara Czarniawska•Narrating the Organization•1997

  • Authoritative Sensemaking in a Public Inquiry Report

    Open Access•Adalsteinn D Brown•Organization Studies•2004

  • Identity, Compliance and Dissent in Organizations

    Open Access•Adrian Carr•Organization•1998

  • Storytelling

    Open Access•Carol D Hansen, William M Kahnweiler•Human Relations•1993

  • Social Defenses Against Organizational Learning

    Open Access•Alastair Bain•Human Relations•1998

  • When a Leader Dies

    Open Access•Paula Hyde, Alan Thomas et al.•Human Relations•2003

Citations per year0.58
Citation span2014 - 2021 (8)
Highly citedNo

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