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Parent Perspective on Care Coordination Services for Their Child with Medical Complexity

Bibliographic Data

ID15714836
AuthorsRhonda Cady (0000-0001-7047-6811, Gillette Children's Specialty Healthcare, corresponding author), John Belew (0000-0001-6480-9632, Gillette Children's Specialty Healthcare)
Year2017
Volume4
Issue6
Pages45-45
Publication date2017-06-06
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueChildren (JOURNAL)
Journal identifiersISSN: 2227-9067 • E-ISSN: 2227-9067
PublisherMultidisciplinary Digital Publishing Institute (PUBLISHER • CH)
DOI10.3390/children4060045
PMID28587274
OpenAlexW2623224928
LanguageEN
Citations received8
References cited43

The overarching goal of care coordination is communication and co-management across settings. Children with medical complexity require care from multiple services and providers, and the many benefits of care coordination on health and patient experience outcomes have been documented. Despite these findings, parents still report their greatest challenge is communication gaps. When this occurs, parents assume responsibility for aggregating and sharing health information across providers and settings. A new primary-specialty care coordination partnership model for children with medical complexity works to address these challenges and bridge communication gaps. During the first year of the new partnership, parents participated in focus groups to better understand how they perceive communication and collaboration between the providers and services delivering care for their medically complex child. Our findings from these sessions reflect the current literature and highlight additional challenges of rural families, as seen from the perspective of the parents. We found that parents appreciate when professional care coordination is provided, but this is often the exception and not the norm. Additionally, parents feel that the local health system's inability to care for their medically complex child results in unnecessary trips to urban-based specialty care. These gaps require a system-level approach to care coordination and, consequently, new paradigms for delivery are urgently needed

Business · Family medicine · General partnership · Health care · Medical home · Perspective (graphical · Political science · Primary care · Public relations · Specialty · Computer Science · Healthcare Policy and Management · Healthcare Systems and Technology · Medicine · Nursing · Primary Care and Health Outcomes · Psychology

  • Care Coordination Experiences of Whole Families Caring for Children With Medical Complexity in Rural Areas

    Open Access•Anneliese de Groot, Karen Hutchinson et al.•Health Expectations•2026

  • Family Caregivers' Experiences of Services for Children With Medical Complexity

    Open Access•Bethan Page, Pru Holder et al.•Health Expectations•2025

  • Home-Based Care for Children with Serious Illness

    Open Access•Jackelyn Y Boyden, Douglas L Hill et al.•Children•2022

  • Implementing a Care Coordination Strategy for Children with Medical Complexity in Ontario, Canada

    Open Access•Samantha Quartarone, Jia Lu Lilian Lin et al.•International Journal of…•2022

  • Family and Child Characteristics Associated With Caregiver Challenges for Medically Complex Children

    Kim Mooney‐Doyle, Kim Mooney-Doyle et al.•Family & Community Health•2019

  • Utilization of Parallel Resources and Sociodemographic Factors in Treating Children with Complex Chronic Diseases

    Open Access•Bibiana Pérez‐Ardanaz, María José Peláez-Cantero et al.•Children•2021

  • Mothers’ Experiences of Care Coordination for Children with Disabilities

    Open Access•Akemi Matsuzawa, Yuko Shiroki•Children•2022

  • Moving from Challenge to Change

    Open Access•Emma Popejoy, Jane Coad et al.•Children•2026

  • Children With Medical Complexity

    Eyal Cohen, Dennis Z Kuo et al.•PEDIATRICS•2011

  • Continuity of care

    Open Access•Jeannie Haggerty, Jeannie L Haggerty et al.•BMJ•2003

  • Parents' experiences of living with a child with a long‐term condition

    Open Access•Joanna Smith, Francine Cheater et al.•Health Expectations•2015

  • Consultative Care Coordination Through the Medical Home for CSHCN

    Open Access•Janet E Farmer, Mary J Clark et al.•Maternal and Child Health Journal•2010

  • Meeting the Needs of Children with Medical Complexity Using a Telehealth Advanced Practice Registered Nurse Care Coordination Model

    Open Access•Rhonda Cady, Rhonda G Cady et al.•Maternal and Child Health Journal•2014

  • Naturalistic inquiry

    Open Access•Yvonna S Lincoln, Egon G Guba et al.•International Journal of…•1985

  • Validity by Committee

    Open Access•Janice M Morse•Qualitative Health Research•1998

  • Three Approaches to Qualitative Content Analysis

    Open Access•Hsiu-Fang Hsieh, Sarah E Shannon•Qualitative Health Research•2005

  • Impact of caring for children with medical complexity on parents' employment and time

    Carmen Gomez Mandic, Sarah Johaningsmeir et al.•Community Work & Family•2017

Unique citing works8
Citations per year1.14
Citation span2019 - 2026 (8)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 7

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