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Perspectives of Nurses on Patients With Limited English Proficiency and Their Call Light Use

Bibliographic Data

ID15736831
AuthorsJose Galinato (University of Michigan), Mary Montie (University of Michigan, corresponding author), Clayton J Shuman (0000-0002-6072-9739, University of Michigan), Clayton Shuman (University of Michigan, Ann Arbor, Michigan, USA), Lance Patak (0000-0001-5563-8560, University of California San Diego), Marita G Titler (University of Michigan), Marita Titler (University of Michigan, Ann Arbor, Michigan, USA)
Year2016
Volume3
Publication date2016-01-01
Open AccessYes
TypeARTICLE
VenueGlobal Qualitative Nursing Research (JOURNAL)
Journal identifiersISSN: 2333-3936 • E-ISSN: 2333-3936
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/2333393616637764
PMID28393085
OpenAlexW2310445236
LanguageEN
Citations received1
References cited26

Patients use call light systems to initiate communication with their health care team. Little is known how this process is affected when language barriers exist between an English-speaking nurse and a patient with limited English proficiency (LEP). The aims of this study are to describe (a) the perceptions of nurses regarding their communication with patients with LEP, (b) how call lights affect their communication with patients with LEP, and (c) the perceptions of nurses on the impact of advancement in call light technology on patients with LEP. Using focus groups, nurses were asked about their interactions with patients with LEP. The following themes emerged: barriers to communication, formal tools for communication, gestures and charades, reliance on family, creating a better call light system, and acceptability of EloquenceTM. This results show that call lights affect the interaction of nurses with patients with LEP and complex issues arise in the subsequent communication that is initiated by the call light

Affect (linguistics · Focus (optics · Focus group · Gesture · Health care · Linguistics · Perception · Sociology · Communication · Hearing Impairment and Communication · Interpreting and Communication in Healthcare · Language, Discourse, Communication Strategies · Medicine · Nursing · Psychology

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Citations per year1
Citation span2025 - 2025 (1)
Highly citedNo

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