Experiences of Online Counseling Among Undergraduates in Some Ghanaian Universities
Bibliographic Data
| ID | 16910672 |
|---|---|
| Authors | Patricia Mawusi Amos (0000-0001-9801-0917, University of Education, Winneba, corresponding author), Paul Kobina Annan Bedu-Addo (0000-0002-5848-5640, University of Education, Winneba), Theresa Antwi (0000-0001-9618-5326, University of Education, Winneba) |
| Year | 2020 |
| Volume | 10 |
| Issue | 3 |
| Publication date | 2020-07-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | SAGE Open (JOURNAL) |
| Journal identifiers | ISSN: 2158-2440 • E-ISSN: 2158-2440 |
| Publisher | SAGE Publications (PUBLISHER • US) |
| DOI | 10.1177/2158244020941844 |
| OpenAlex | W3042383601 |
| Language | EN |
| Citations received | 1 |
| References cited | 36 |
Counseling is an age-old practice with roots dating back to the 20th century. Twenty-first-century boom in technology has offered new opportunities for counseling practice, making it possible for counselors and clients to interact virtually without recourse to physical meetings. This study sought to investigate students’ experiences of online counseling in some Ghanaian universities. A qualitative phenomenological approach was used to examine the experiences of undergraduate students using online counseling. Five of the student-clients used WhatsApp messaging, two used e-mailing, and one used WhatsApp video. A thematic approach was used to analyze student-clients’ experiences. Accessibility, convenience, privacy, and mobility were some significant benefits they indicated concerning online counseling. On the contrary, loss of non-verbal cues, mistrust, and poor internet connectivity were their major obstacles to online counseling. Nevertheless, their issues were resolved with the use of online counseling. It is recommended that Counselors are trained in the use of online resources for counseling, and Management of Universities should introduce counseling technology devices to students to make online counseling more accessible and convenient
Medical education · Qualitative research · Sociology · The Internet · Thematic analysis · World Wide Web · Applied Psychology · Computer Science · Digital Mental Health Interventions · Impact of Technology on Adolescents · Medicine · Mobile Health and mHealth Applications · Psychology
| Unique citing works | 1 |
|---|---|
| Citations per year | 0.25 |
| Citation span | 2022 - 2022 (1) |
| Citation velocity | historical |
| Highly cited | No |