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Impact of Information Quality on Satisfaction with E-Learning Platforms

Moderating Role of Instructor and Learner Quality

Bibliographic Data

ID16915048
AuthorsMariam A Alterkait (0000-0002-6557-8247, Public Authority for Applied Education and Training, corresponding author), Manal Y Alduaij (0000-0003-0920-4432, Public Authority for Applied Education and Training)
Year2024
Volume14
Issue1
Publication date2024-01-01
Open AccessYes
TypeARTICLE
VenueSAGE Open (JOURNAL)
Journal identifiersISSN: 2158-2440 • E-ISSN: 2158-2440
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/21582440241233400
OpenAlexW4392108505
LanguageEN
Citations received2
References cited62

Based on the information system success and situational strength theories, this study explores the moderating effect of learner quality and instructor quality on the relationship between information quality and student satisfaction with e-learning. Survey data were collected from 333 college students, and the proposed relationships were assessed using the SMARTPLS structural equation modeling tool. The direct relationship between information quality and student satisfaction is significant; however, the moderating effect of learner quality and instructor quality is insignificant. The moderating effects of learner and instructor quality have been less researched in the existing literature. This study contributes to uncovering the complex interactions between these variables and the relationship between information quality and satisfaction

Business · E learning · Educational technology · Electronic learning · Information quality · Information system · Knowledge management · Mathematics education · Medical education · Political science · Applied Psychology · Computer Science · Medicine · Online and Blended Learning · Psychology · Technology Adoption and User Behaviour · Technology-Enhanced Education Studies

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Citations per year1
Citation span2024 - 2026 (3)
Highly citedNo

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