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An Explication and Classroom Field Study of the Virtual Human Interaction Lab’s Expert (VHIL-E) LLM

Bibliographic Data

ID17820985
AuthorsJeremy N Bailenson (0000-0003-2813-3297, Stanford University, corresponding author), Jonathan You (Stanford University), D M Markowitz (0000-0002-7159-7014, Michigan State University), Gustav Petersen (Stanford University), Rabindra Ratan (0000-0001-7611-8046, Michigan State University), Monique Santoso (0000-0002-7513-3196, Stanford University), Portia Wang (0000-0003-1704-5718, Stanford University)
Year2026
Volume29
Issue3
Pages177-183
Publication date2026-03-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueCyberpsychology Behavior and Social Networking (JOURNAL)
Journal identifiersISSN: 2152-2715 • E-ISSN: 2152-2723
PublisherMary Ann Liebert, Inc (PUBLISHER • US)
DOI10.1177/21522715261423752
PMID41766249
OpenAlexW7133227328
LanguageEN
References cited17

89) used VHIL-E to query and understand the course materials and logged hallucinations, which were "egregiously wrong answers." Students then chose the single worst wrong answer over 8 weeks. They then compared the Base/RAG Hybrid-which prioritized the RAG but allowed ChatGPT to consult its general intelligence-to the RAG Constrained, which limited substantive information to the embedded index. Allowing VHIL-E access to GPT produced more than twice as many hallucinations as constraining it to the index. We discuss implications for scholars who build and use RAG-based LLM applications

Curriculum · Explication · Implementation · Outreach · Virtual actor · AI in Service Interactions · Artificial Intelligence in Healthcare and Education · Intelligent Tutoring Systems and Adaptive Learning

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