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Efficiency vs. understanding

A critical examination of ChatGPT’s performance in context-sensitive annotation tasks

Bibliographic Data

ID19214730
AuthorsClaudia Buder (0009-0005-6265-0652, Université Paris 1 Panthéon-Sorbonne), Nina-Sophie Fritsch (0000-0001-7028-8239, Vienna University of Economics and Business), Chiara Osorio-Krauter (0009-0001-4305-9825, European University Institute), Aaron Philipp (0009-0003-0585-8794, University of Potsdam), Roland Verwiebe (0000-0002-3202-8820, University of Potsdam, corresponding author), Sarah Weissmann (0000-0001-5284-9805, University of Potsdam), Weissmann (0009-0009-7623-2549, University of Potsdam)
Year2026
Volume56
Issue4
Pages1-22
Publication date2026-05-08
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueInternational Journal of Sociology (JOURNAL)
Journal identifiersISSN: 0020-7659 • E-ISSN: 1557-9336
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/00207659.2026.2661167
OpenAlexW7160622642
LanguageEN
References cited76

This paper examines context-sensitive annotation tasks performed by OpenAI’s o3 reasoning model using content creator profiles on YouTube. It explores the inherently ambiguous and socially and culturally embedded task of annotating race. Analysing 500 annotations generated by ChatGPT, we first examine performance metrics and benchmark results against a human-annotated dataset. We further conduct a thematic analysis of the justifications provided by the model, as users increasingly rely on them making them important for understanding how the model frames social practices. Analyzing justifications also exposes inconsistencies, biases, and classification errors that remain invisible in aggregate performance metrics alone. Our findings show that despite efficiency and scalability, ChatGPT's limited cultural understanding and lack of critical reflexivity constrain its performance in complex annotation tasks. We argue that the annotation of sensitive social characteristics requires reflexive scientific practices and potentially hybrid annotation strategies to mitigate bias and preserve contextual integrity in academic research

Annotation · Baseline (sea) · Data collection · Task (project management) · Artificial Intelligence in Healthcare and Education · Explainable Artificial Intelligence (XAI · Topic Modeling

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