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Digital literacy as a modern necessity

Insights from developing an inclusive digital culture in Welsh communities

Bibliographic Data

ID19225828
AuthorsFiona Carroll (0000-0002-9967-2207, Cardiff University, corresponding author), Shahab G Dastjerd (University of Manchester)
Year2026
Pages1-19
Publication date2026-04-21
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueCommunity Development (JOURNAL)
Journal identifiersISSN: 1557-5330 • E-ISSN: 1944-7485
PublisherRoutledge (PUBLISHER • GB)
DOI10.1080/15575330.2026.2661176
OpenAlexW7155056112
LanguageEN
References cited44

Traditional literacy and numeracy are no longer sufficient; people must also develop strong digital literacy skills. However, access to digital learning is often constrained by local infrastructure, support and resources, placing many individuals at risk of digital exclusion. This paper argues that fostering digitally inclusive communities is essential for developing widespread digital confidence. It draws on empirical evidence from digital skills workshops in Wales (UK) which employed a mixed-methods approach to analyse educators’ and learners’ experiences. The findings highlight the importance of embedding learning within familiar community contexts, employing flexible and scaffolded pedagogies, and tailoring programs to address local demographic disparities. Moreover, the paper emphasises the importance of integrating top-down strategies in education, leadership, collaboration, and engagement with bottom-up approaches to establish digital literacy as a foundational priority. In conclusion, the paper provides evidence-informed recommendations to nurture a digitally inclusive culture in our communities and to enhance individual digital confidence

Digital culture · Digital divide · Digital Inclusion · Digital Literacy · Digital Storytelling · Literacy · Welsh · Digital literacy in education · Gender and Technology in Education · Literacy, Media, and Education

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