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“Let’s chat!” Piloting a digital chatbot for HIV prevention among cisgender women and transgender men in Nigeria

Bibliographic Data

ID19438719
AuthorsS Mathur (0000-0003-1645-6734, Population Council, corresponding author), Anita Fernandez Eromhonsele (Medical Laboratory Science Council of Nigeria), Zachary Vallarino (Population Council), Craig Savel (Population Council), Edward Oche (Population Council), Olisa Ononye (Population Council), Elizabeth Shoyemi (Centre for Population Health Initiatives), Waimar Tun (0000-0002-4543-7025, Population Council)
Year2025
Volume37
Issue6
Pages1015-1025
Publication date2025-06-03
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueAIDS Care (JOURNAL)
Journal identifiersISSN: 0954-0121 • E-ISSN: 1360-0451
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/09540121.2025.2470318
PMID40014692
OpenAlexW4408017079
LanguageEN
Citations received3
References cited33

Awareness and uptake of HIV pre-exposure prophylaxis (PrEP), a highly efficacious medication for HIV prevention, remains low in many sub-Saharan African countries. This study explored the acceptability and feasibility of an HIV prevention chatbot tailored for cisgender women and transgender men in Lagos, Nigeria. The chatbot was developed and implemented in the Nigerian healthcare context using participatory approaches engaging HIV healthcare providers and representatives from the target populations to ensure that the content was appropriate, comprehensible, and non-stigmatizing. The chatbot included information about PrEP, HIV risk/ vulnerabilities, and self-assessment guidelines. The pilot was conducted among 150 participants (132 cisgender women and 18 transgender men) recruited at public health facilities and community health clinics. The chatbot was well-received by clients and healthcare providers and has the potential for rapid scale-up to facilitate PrEP uptake among HIV vulnerable populations. Participants reported the chatbot was easy to understand (97%), a good way to learn health information (99%), and that they would recommend it to others (96%). Participants appreciated the confidentiality of the chatbot, the conversational prompts and offered suggestions to make the chatbot more accessible and user-friendly. Most participants (92%) reported that they learned new information about HIV from the chatbot

Chatbot · Family medicine · Men who have sex with men · Psychoanalysis · Sociology · Syphilis · Transgender · Transgender women · World Wide Web · Computer Science · Gender Studies · HIV/AIDS Research and Interventions · Medicine · Mobile Health and mHealth Applications · Psychology · Sexuality, Behavior, and Technology

  • The development and use of chatbots in enhancing health care access for underserved and vulnerable populations

    Open Access•Shadi Hazhir, Mostafa Langarizadeh et al.•BMC Public Health•2025

  • Campus healthcare workers’ knowledge and views on injectable pre-exposure prophylaxis prior to rollout in South Africa

    Open Access•Nomvuselelo Nomzamo Mbatha, Nomakhosi Mpofana et al.•PLOS Global Public Health•2026

  • From stigma to comfort

    Open Access•Bilal Mazhar, Bolin Cao et al.•AIDS Care•2026

  • Decision aids for people facing health treatment or screening decisions

    Dawn Stacey, France Légaré et al.•Cochrane Database of Systematic…•2017

  • A Meta‐Analysis of Research on Protection Motivation Theory

    Open Access•DONNA L FLOYD, Steven Prentice‐dunn et al.•Journal of Applied Social…•2000

  • Defining success with HIV pre-exposure prophylaxis

    Jessica E Haberer, David R Bangsberg et al.•AIDS•2015

  • Hidden healthcare populations

    Open Access•Adekemi Sekoni, Kate Jolly et al.•Global Public Health•2020

  • Stigma in the health clinic and implications for PrEP access and use by adolescent girls and young women

    Open Access•Laura Nyblade, Jacqueline Ndirangu et al.•BMC Public Health•2022

Unique citing works3
Citations per year3
Citation span2025 - 2026 (2)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 3

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