Workplace Aggression in Cuban Health Care Settings

Bibliographic Data

ID19461583
AuthorsGordon Lee Gillespie (0000-0002-0231-1123, University of Cincinnati, Cincinnati, OH, USA, corresponding author), AnnMarie Papa (Einstein Medical Center Montgomery, East Norriton, PA, USA), Ligia C Gómez (University of Cincinnati, Cincinnati, OH, USA)
Year2017
Volume28
Issue6
Pages558-565
Publication date2017-11-01
Open AccessYes
TypeARTICLE
VenueJournal of Transcultural Nursing (JOURNAL)
Journal identifiersISSN: 1043-6596 • E-ISSN: 1552-7832
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/1043659616666327
PMID27589948
OpenAlexW2512555099
LanguageEN
References cited17

Purpose: Workplace aggression (WPA) is an international problem; however, no published reports of WPA in Cuba were found. This research describes WPA in Cuba and identifies prevention strategies for adoption in the United States. Design: A qualitative case study design was used. Procedures included visiting several health care settings in the region of Havana, Cuba. Interviews were conducted with 18 Cuban key informants and digital photographs documented the environment. Findings: WPA is a rare occurrence and typically demonstrates as verbal abuse. The use of illicit substances and prolonged wait times, common U.S. factors associated with WPA, are less problematic in Cuba. Discussion and Conclusion: Primary reasons for the low incidence of WPA may be the caring Cuban culture itself, tolerance for wait times, and less access to illicit and controlled substances. Implications for Practice: Adopting Cuba’s model to acknowledge WPA risk and implement prevention plans could reduce WPA incidence in the United States

Aggression · Environmental health · Family medicine · Health care · Occupational safety and health · Poison control · Political science · Psychiatry · Suicide prevention · Elder Abuse and Neglect · Healthcare professionals’ stress and burnout · Medicine · Workplace Violence and Bullying

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