Using Design Thinking to Develop a Tool for Strengthening Nurses’ Cultural Competence
Lessons Learned
Bibliographic Data
| ID | 19463199 |
|---|---|
| Authors | G Duran-Kiraç (0000-0002-6466-7045, Windesheim University of Applied Sciences, Zwolle, The Netherlands, corresponding author), Ronald J Uittenbroek (0000-0002-0886-7640, Windesheim University of Applied Sciences, Zwolle, The Netherlands), Hein van Hout (0000-0002-2495-4808, Amsterdam University Medical Centers), Marjolein I Broese Van Groenou (0000-0002-9764-0092, Vrije Universiteit Amsterdam) |
| Year | 2026 |
| Volume | 37 |
| Issue | 2 |
| Pages | 288-297 |
| Publication date | 2026-03-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Journal of Transcultural Nursing (JOURNAL) |
| Journal identifiers | ISSN: 1043-6596 • E-ISSN: 1552-7832 |
| Publisher | SAGE Publications (PUBLISHER • US) |
| DOI | 10.1177/10436596251370604 |
| PMID | 41046380 |
| OpenAlex | W4414831289 |
| Language | EN |
| Citations received | 1 |
| References cited | 34 |
INTRODUCTION: Nurses working in dementia care lack cultural competence to improve access to health care for ethnic minority persons. This study aimed to develop a tool to strengthen nurses' cultural competence, using a Design Thinking approach in the Netherlands. METHOD: This qualitative participatory study followed five Design Thinking phases: empathize, define, ideate, prototype, and test. Data were collected during co-creation sessions with a Design Team consisting of nurses, an informal caregiver, researchers and students. RESULTS: = 7) formulated the problem statement: "It is difficult to map all involved in the care for the person with dementia, and to be able to ask right questions." In response, the Good Conversation Method was developed, including a genogram to visualize the care network and conversation cards to explore cultural and religious identity. DISCUSSION: Design Thinking lessons included the importance of including all stakeholders, managing differing perspectives, and allowing time for iterative development
Critical systems thinking · Critical thinking · Cultural diversity · Design Thinking · Research design · Systems thinking · Cultural Competency in Health Care · Nursing education and management · Religion, Spirituality, and Psychology
Patient-centred access to health care
Consolidated criteria for reporting qualitative research (Coreq)
Twelve tips to stimulate creative problem-solving with design thinking
Indigenous Sami Family Caregivers’ Experiences With Accessing and Collaborating With Municipal Health and Care Services
Prevalence of diabetes mellitus and the performance of a risk score among Hindustani Surinamese, African Surinamese and ethnic Dutch
The Cultural Formulation Interview
| Unique citing works | 1 |
|---|---|
| Citations per year | 1 |
| Citation span | 2026 - 2026 (1) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 1 |