"Economic Conditions and Occupational Challenges of Delivery Workers in Navi Mumbai – An Economic Investigation"

This paper presents an economic study of the working conditions and occupational challenges faced by delivery workers in Navi Mumbai. With the expansion of app-based services, the number of individuals engaged in delivery work has grown, yet their economic realities are insufficiently examined. Based on a primary survey of 77 workers in nodes such as Vashi, Nerul, Belapur, Airoli, and Kharghar, the study explores daily work routines, income patterns, and livelihood struggles. Most respondents report irregular earnings, long hours, and a lack of employment protections. While some pursue delivery work as a temporary or secondary option, the majority rely on it as their primary livelihood. Concerns include rising fuel prices, vehicle maintenance, and customer rating pressures. The absence of formal contracts and welfare support heightens financial precarity. Despite their urban visibility, delivery workers receive minimal policy recognition. The study emphasizes the need for interventions to ensure income security, legal recognition, and social protections

Livelihood · Occupational safety and health · Psychological intervention · Social Welfare · Welfare · Cyberloafing and Workplace Behavior · Digital Economy and Work Transformation · Urban and Freight Transport Logistics

• The Rise of the 'Just-in-Time Workforce'

  Open Access•Valerio De Stefano•SSRN Electronic Journal•2015

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