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Discharge processes and medicines communication from the patient perspective

A qualitative study at an internal medicines ward in Norway

Bibliographic Data

ID19506645
AuthorsStine Eidhammer Rognan (0000-0002-6912-9641, Department of Pharmaceutical Services Oslo Hospital Pharmacy Oslo Norway, corresponding author), Sofia Kälvemark Sporrong (0000-0001-5848-8625, Department of Pharmacy University of Copenhagen Copenhagen Denmark), Kajsa Bengtsson (0000-0002-5872-6248, Department of Pharmacy University of Oslo Oslo Norway), Helene Berg Lie (Department of Pharmacy University of Oslo Oslo Norway), Yvonne Andersson (0000-0003-3528-7171, Hospital Pharmacies Enterprise South Eastern Norway Oslo Norway), Morten Mowé (Division of Medicine Oslo University Hospital Oslo Norway), Liv Mathiesen (0000-0002-6598-2215, Department of Pharmacy University of Oslo Oslo Norway)
Year2021
Volume24
Issue3
Pages892-904
Publication date2021-06-01
Open AccessYes
TypeARTICLE
VenueHealth Expectations (JOURNAL)
Journal identifiersISSN: 1369-6513 • E-ISSN: 1369-7625
PublisherWiley (PUBLISHER • GB)
DOI10.1111/hex.13232
PMID33761170
OpenAlexW3137795459
LanguageEN
Citations received1
References cited34

BACKGROUND: Patients are expected to participate in the hospital discharge process, assume self-management after discharge and communicate relevant information to their general practitioner; however, patients report that they are not being sufficiently empowered to take on these responsibilities. The aim of this study was to explore and understand the discharge process with a focus on medicines communication, from the patient perspective. METHODS: Patients were included at a hospital ward, observed during health-care personnel encounters on the day of discharge and interviewed 1-2 weeks after discharge. A process analysis was performed, and a content analysis combined data from observations and data from patient interviews focusing on medicines communication in the discharge process. RESULTS: A total of 9 patients were observed on the day of discharge, equalling 67.5 hours of observations. The analysis resulted in the following themes: (a) the observed discharge process; (b) patient initiatives; and (c) the patient role. The medicines communication in the discharge process appeared unstructured. Various patient preferences and needs were revealed. The elements of the best practice structured discharge conversation were observed; however, some patients did not have a discharge conversation at all. CONCLUSIONS: The study contributes to a broader understanding of the discharge process, how patients experience it, including their role. It is evident that the discharge process is not always tailored to meet the patients' needs. More focus on early patient involvement and communication, in order to better prepare patients for self-management of their medications, is important for their health outcomes

Family medicine · Medical education · Qualitative research · Sociology · Computer Science · Heart Failure Treatment and Management · Medication Adherence and Compliance · Medicine · Nursing · Pharmaceutical Practices and Patient Outcomes · Psychology

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Citations per year0.5
Citation span2024 - 2024 (1)
Highly citedNo

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