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Meeting information needs to facilitate decision making

Report cards for people with disabilities 1

Bibliographic Data

ID19506754
AuthorsSusan E Palsbo, S Palsbø (George Mason University), T Kroll (0000-0003-2082-5117, University of Dundee)
Year2007
Volume10
Issue3
Pages278-285
Publication date2007-09-01
Open AccessYes
TypeARTICLE
VenueHealth Expectations (JOURNAL)
Journal identifiersISSN: 1369-6513 • E-ISSN: 1369-7625
PublisherWiley (PUBLISHER • GB)
DOI10.1111/j.1369-7625.2007.00453.x
PMID17678516
OpenAlexW2054559850
LanguageEN
Citations received1
References cited13

Background Several states within the United States offer low‐income adults with disabilities a choice of health plans. No states issue comparative ‘report cards’ specifically for adults with disabilities. Objective To explore conceptualizations of quality, information needs, and report card preferences from the perspective of people with disabilities. Research design Eight focus group interviews were conducted in 2003. Existing report cards for California, Maryland, Michigan and Texas were shared for feedback. Subjects 34 women and 15 men with various behavioural, physical or sensory disabilities in Oregon, California, Virginia, Maryland and the District of Columbia. Results Quality was mostly defined in terms of choice and disability sensitivity of service providers. Respondents identified various obstacles to receiving appropriate health plan and service information. All beneficiaries were keenly interested in the comparative health plan report cards, but did not think the report cards provided enough pertinent information, especially with regard to provider ratings, accessibility, disability competence and reasons for participating in the Medicaid program. Conclusions Existing comparative report cards omit several major content domains important to people with disabilities. Organizations providing decision support to people with disabilities should cultivate novel avenues for distribution, such as food banks, libraries and places of worship

Business · Health care · Medicaid · Medical education · Pedagogy · Political science · Public relations · Report card · Service provider · Digital Accessibility for Disabilities · Down syndrome and intellectual disability research · Health Literacy and Information Accessibility · Medicine · Psychology · Social Psychology · Gerontology · Marketing

  • Use of quality information in decision-making about health and social care services - a systematic review

    Open Access•Agnes Turnpenny, Julie Beadle-Brown•Health & Social Care in the…•2015

  • Focus Groups as Qualitative Research

    David Morgan, David L Morgan•Focus groups as qualitative…•1997

  • Access Barriers for Persons with Disabilities

    Open Access•Jessica Scheer, T Kroll et al.•Journal of Disability Policy…•2003

  • Health Plan Selection Criteria by People With Impaired Mobility

    Bonnie O’day, Susan E Palsbo et al.•Medical Care•2002

  • Similarities and Differences in Choosing Health Plans

    Pamela Farley Short, Lacey Mccormack et al.•Medical Care•2002

Citations per year0.09
Citation span2015 - 2015 (1)
Highly citedNo

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