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Human capital futures

An educational perspective

Bibliographic Data

ID19554207
AuthorsChris Bottrill (Capilano University, corresponding author)
Year2022
Volume8
Issue2
Pages254-258
Publication date2022-08-10
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueJournal of Tourism Futures (JOURNAL)
Journal identifiersISSN: 2055-5911 • E-ISSN: 2055-592X
PublisherEmerald (PUBLISHER)
DOI10.1108/jtf-04-2021-0101
OpenAlexW4229009245
LanguageEN
Citations received2
References cited1

Purpose Education institutions can be slow to react to the changes that are happening in human capital development content and delivery. This article highlights some of the shifts that robotics, artificial intelligence (AI) and access to information are having on jobs in tourism and the future of work. It explores the ways in which the tourism education sector can respond. Design/methodology/approach This paper draws upon content shared at several conferences and webinars addressing the future of work and the education delivery methods from experts and commentators on the subject. This was augmented by research conducted by global tourism associations, the World Economic Forum and other global associations and supported with secondary data from recent media and online content providers. Findings By highlighting emerging trends in the sector and skills to thrive in the fourth industrial revolution, we can identify what education should focus on during this period of transition and uncertainty. We need to capitalize on the digital delivery skills we have developed due to COVID-19 and build new content and accessible learning approaches. Originality/value There are many uncertainties about the future of work and the way that a rapidly digitized education delivery approach has and will affect tourism education in the future. This article is aimed to generate further thought and dialogue by identifying changes and raising points about what we are effective at in public post-secondary education and what we need to capitalize on and adapt to in the future. The core question posed is that if the tourism and hospitality workforce and work environment has changed, has, or can, tourism and hospitality training and education change as well

Business · Economic growth · Economics · Futures contract · Global education · Higher education · Human capital · Originality · Pedagogy · Political science · Public relations · Qualitative research · Social science · Sociology · Tourism · Digital Economy and Work Transformation · Engineering · Hospitality and Tourism Education · Sharing Economy and Platforms · Marketing

  • Artificial intelligence exposure and innovation capabilities in tourism education

    Open Access•Abderrahim Laachach, Naoual Farissi et al.•Journal of Tourism Futures•2026

  • The futures of tourism education

    Mateus José Alves Pinto, Márcia Shizue Massukado Nakatani et al.•Current Issues in Tourism•2025

  • OECD Employment Outlook 2019

    OECD OECD•OECD Employment Outlook 2019•2019

Unique citing works2
Citations per year2
Citation span2025 - 2026 (2)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 2

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Open DOIOpen Access
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