Technological mediation in the future of experiential tourism
Bibliographic Data
| ID | 19554226 |
|---|---|
| Authors | Ellis Urquhart (0000-0002-3809-9689, Edinburgh Napier University, corresponding author) |
| Year | 2019 |
| Volume | 5 |
| Issue | 2 |
| Pages | 120-126 |
| Publication date | 2019-06-03 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Journal of Tourism Futures (JOURNAL) |
| Journal identifiers | ISSN: 2055-5911 • E-ISSN: 2055-592X |
| Publisher | Emerald (PUBLISHER) |
| DOI | 10.1108/jtf-04-2019-0033 |
| OpenAlex | W2954029930 |
| Language | EN |
| Citations received | 6 |
| References cited | 33 |
Purpose The purpose of this paper is to consider the role that technology may play in the future of experiential tourism. This viewpoint paper begins to question future developments in technological mediation and how these may challenge the author’ view of experiences and their construction in a period of immense and rapid technological development. Design/methodology/approach This is a short viewpoint paper driven by theoretical perspectives in the existing academic literature and the author’s personal stance on the future of experiential tourism. Findings This paper suggests that while there is considerable research into the role and application of technology within tourism, there is a lack of future-orientated debate. The views expressed within the paper argue that three potential directions exist for the future of technological mediation in experiential tourism: mass acceptance and customisation; experiential convergence or “rewinding the clock”, each with significant implications for the management of technological mediation in experiential tourism. Originality/value The paper provides an initial insight into future directions of the tourism industry in a period of immense technological development. Based on existing theoretical perspectives, these viewpoints indicate three potential routes for the industry and act as a catalyst for further dialogue within tourism scholarship
Business · Economics · Experiential learning · Mediation · Originality · Political science · Scholarship · Social science · Sociology · Technological change · Tourism · Viewpoints · Computer Science · Digital Marketing and Social Media · Diverse Aspects of Tourism Research · Law · Sharing Economy and Platforms · Marketing
Toward a Theoretical Foundation for Experience Design in Tourism
Value of augmented reality at cultural heritage sites
A Typology of Technology‐Enhanced Tourism Experiences
Meeting the needs of the Millennials and Generation Z
Media representation of digital-free tourism
Managing the experience co-creation process in tourism destinations
Mobile technology and the tourist experience
The determinants of recommendations to use augmented reality technologies
Adapting to the mobile world
The effect of co-creation experience on outcome variable
Mediating Tourist Experiences
Generation Z and the tourist experience
Progress in information technology and tourism management
Virtual and augmented reality for rich interaction with cultural heritage sites
| Unique citing works | 6 |
|---|---|
| Citations per year | 2 |
| Citation span | 2023 - 2026 (4) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 6 |