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Understanding and Addressing the Digital Health Literacy Needs of Low-Income Limited English Proficient Asian American Patients

Bibliographic Data

ID19578265
AuthorsGeorge Lee (0000-0002-8705-9210, Asian Health Services, corresponding author), Anita Chang (0000-0002-7573-790X, Asian Health Services), Agnita Pal (Asian Health Services), Thu-An Tran (0009-0006-5654-5116, Asian Health Services), Xinyue Cui (0000-0001-5107-2141, Asian Health Services), Thu Quach (0000-0001-8155-4336, Asian Health Services)
Year2022
Volume6
Issue1
Pages494-499
Publication date2022-07-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueHealth Equity (JOURNAL)
Journal identifiersISSN: 2473-1242 • E-ISSN: 2473-1242
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1089/heq.2022.0045
PMID36186613
OpenAlexW4284686444
LanguageEN
Citations received2
References cited8

Introduction: During the pandemic, Asian Health Services (AHS), a federally qualified health center serving patients in 14 Asian languages, transformed rapidly to provide telehealth visits, developed an intensive remote patient monitoring program, and conducted a digital health literacy survey. Method: This article describes how AHS collected and utilized descriptive data on our patient population to inform our rapid adoption of telehealth and assess our patients' response to these changes. Results: Our experiences show that audio visits are invaluable for our patients. In addition, our remote monitoring program resulted in 96% of patients improving their blood pressure control. Conclusion: Many barriers to widespread adoption of telehealth exist, including low digital literacy and the need for in-language digital training. Disaggregated data by ethnicity and language are needed to inform future work

Business · Digital divide · Disease · Environmental health · Ethnic group · Health care · Health equity · Health literacy · Language barrier · Literacy · Medical education · Pandemic · Pathology · Pedagogy · Political science · Population · Public health · Telehealth · Telemedicine · The Internet · World Wide Web · Computer Science · Engineering · Health Literacy and Information Accessibility · Interpreting and Communication in Healthcare · Medicine · Nursing · Psychology · Telemedicine and Telehealth Implementation

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Unique citing works2
Citations per year0.67
Citation span2023 - 2025 (3)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 2

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