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Understanding Institutional-based Trust Building Processes in Inter-organizational Relationships

Dados Bibliográficos

ID19600337
AutoresReinhard Bachmann (0000-0002-8904-9227, University of Surrey), Andrew C Inkpen (0000-0001-5184-4199, Thunderbird School of Global Management, USA)
Ano2011
Volume32
Fascículo2
Páginas281-301
Data de publicação2011-02-01
Peer ReviewedSim
Open AccessSim
TipoARTICLE
PeriódicoOrganization Studies (JOURNAL)
Identificadores do periódicoISSN: 0170-8406 • E-ISSN: 1741-3044
EditoraSAGE Publishing (PUBLISHER • US)
DOI10.1177/0170840610397477
OpenAlexW2144538365
IdiomaEN
Citações recebidas89
Referências citadas67

This paper deals with the role of institutions in the development of trust in relationships between organizations. We review various strands of literature on organizational trust and examine the assumptions made about how trust building processes are influenced by institutional arrangements. Following this conceptual analysis, we discuss four mechanisms that are pivotal in the development of institutional-based trust. We also examine four situations where the influence of institutions can be particularly conducive to building trust. Finally, we argue that each of the situations calls for specific mechanisms to be predominantly employed in order to effectively create trust in inter-organizational relationships

Business · Conceptual framework · Institutional theory · Knowledge management · Political science · Public relations · Social science · Sociology · Computer Science · Innovation and Knowledge Management · Outsourcing and Supply Chain Management · Social Capital and Networks

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Obras citantes distintas89
Citações por ano5,93
Intervalo de citações2011 - 2026 (16)
Velocidade de citaçãocurrent
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Tipos de citaçãoNeutras: 86
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